Customer Champion

2 weeks ago

Goldwins Coimbatore Tamil Nadu, India Wheelson Technologies Full time ₹ 1,00,000 - ₹ 2,50,000 per year

About the Role

We are looking for a dynamic and customer-oriented Customer Champion to manage and support our clients' logistics needs. This role involves day-to-day coordination with customers, transport agencies, vendors, and internal teams to ensure smooth operations, timely deliveries, and excellent customer satisfaction.

Roles & Responsibilities

  • Act as the primary point of contact for assigned customers, understanding their requirements and ensuring timely service delivery.
  • Coordinate with transport agencies to arrange trucks, negotiate competitive rates, and finalize mutually agreed costs.
  • Provide excellent customer support by addressing queries, resolving issues promptly, and maintaining strong relationships.
  • Drive customer satisfaction and retention by delivering high-quality services and generating referrals from existing clients.
  • Monitor and follow up on customer payments, addressing concerns and ensuring timely collections.
  • Collaborate with vendors to validate TDS (Tax Deducted at Source) deductions and ensure compliance with financial policies.
  • Work closely with internal teams, including sales and finance, to align operations and deliver seamless logistics solutions.

Skills & Qualifications

  • Any degree
  • 1–3 years of experience in logistics, transportation, or customer coordination.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to multitask and handle multiple clients in a fast-paced environment.
  • Knowledge of logistics operations & customer support
  • Female Candidates Preferred

What We Offer

  • Opportunity to grow in a fast-scaling logistics firm.
  • Hands-on exposure to end-to-end logistics and customer management.
  • A collaborative, supportive, and growth-driven workplace
  • Self-motivated with a problem-solving mindset.

Interested Candidates can submit their profile to

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person

  • Customer Support/ Champion

    1 week ago

    Neelambur, Coimbatore, Tamil Nadu, India Wheelson Technologies Full time

    **Role: Customer Support / Customer Champion** **Work Location**: Coimbatore (63 Duraisamy Nagar, Civil Aero, Coimbatore 641014) **Key Responsibilities**: - To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction. - Obtaining referrals from existing customers based on the quality of...

  • Brod Band Champion

    1 week ago

    Erode, Tamil Nadu, India Quess Corp Limited Full time

    We are Hiring for BB Champ ( Broad Band Champion ) Job role: Responsible for resolving the product or service problem of customers. Sales And Customer Service At Stores. Identify, Approach & Inform potential customers about the advantages of installing & subscribing to Airtel Broadband. Visit Residential, retailers across designated area & look for...

  • Broadband Champs

    2 weeks ago

    Coimbatore, Tamil Nadu, India Bharti Airtel Limited Full time

    An Airtel BB Champ, or Broadband Champion, is a sales and customer relationship role focused on promoting and selling Airtel's broadband services. This involves engaging with potential customers, understanding their needs, pitching suitable broadband solutions, and ensuring customer satisfaction after the sale. The role may also involve resolving customer...

  • Customer Success Advocate

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 22,50,000

    Customer Experience ChampionAs a seasoned customer success professional, you will be instrumental in driving exceptional experiences for our clients. This role requires a deep understanding of client needs and the ability to tailor solutions to meet their unique objectives.Key Responsibilities:• Customer Insights: Gather and analyze key performance...

  • Customer Escalations Expert

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeEscalation Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    About the RoleWe are seeking an experienced professional to join our support team, ensuring effective resolution of customer queries and feedback collection.The ideal candidate will have excellent communication skills, a customer-centric mindset, and proven experience in resolving complex escalations across voice and email.Key Responsibilities:Timely and...

  • Operations Supervisor

    2 days ago

    Coimbatore, Tamil Nadu, India Ecom Express Limited Full time

    **Locations : Ganapathy, Ramanthapuram,Singanallur(Coimbatore)** Hub Operations - make sure cut off times are correct and routes run properly Responsibity for the overall leadership and performance of the Hubs Achieving specific targets and KPI's... Setting clear customer acquisition and targets that are consistent with best practice and benchmarked...

  • Vihaan Champions-vms

    2 days ago

    Chennai, Tamil Nadu, India Mahindra & Mahindra Ltd Full time

    **Responsibilities & Key Deliverables** - Develop detailed understanding of platform vendor's out-of-the box (OOTB) digital solutions applicable to the Vehicle Mechanical Systems function - Facilitate configuration of vendor OOTB digital solutions and refinement of NPD processes & ways of working in conjunction with relevant stakeholders - Own business...

  • Vihaan Champions-cme

    2 days ago

    Chennai, Tamil Nadu, India Mahindra & Mahindra Ltd Full time

    **Responsibilities & Key Deliverables** - Develop detailed understanding of platform vendor's out-of-the box (OOTB) digital solutions applicable to the Central Mfg. Engineering function Facilitate configuration of vendor OOTB digital solutions and refinement of NPD processes & ways of working in conjunction with relevant stakeholders - Own business process...

  • Vihaan Champions-ava

    2 days ago

    Chennai, Tamil Nadu, India Mahindra & Mahindra Ltd Full time

    **Responsibilities & Key Deliverables** - Develop detailed understanding of platform vendor's out-of-the box (OOTB) digital solutions applicable to the Advanced Vehicle Architecture function Facilitate configuration of vendor OOTB digital solutions and refinement of NPD processes & ways of working in conjunction with relevant stakeholders - Own business...

  • Vihaan Champion-eavd

    2 days ago

    Chennai, Tamil Nadu, India Mahindra & Mahindra Ltd Full time

    **Responsibilities & Key Deliverables** - Develop detailed understanding of platform vendor's out-of-the box (OOTB) digital solutions applicable to the EAVD function - Facilitate configuration of vendor OOTB digital solutions and refinement of NPD processes & ways of working in conjunction with relevant stakeholders - Own business process and workflows;...