Telecallers

4 hours ago

Hyderabad, Telangana, India 6a80d20e-eca3-4bbd-adbd-bfcb96767ea7 Full time ₹ 2,40,000 - ₹ 7,20,000 per year

Company Description

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Role Description

This is a full-time on-site role in Guntur for a Telecaller. Responsibilities include making outbound calls to potential and existing clients, providing information about products and services, addressing queries, resolving customer concerns, and maintaining a record of interactions. Telecallers are also expected to meet call targets, follow up with potential leads, and adhere to company communication protocols while representing the brand professionally.

Qualifications

  • Strong communication skills, both verbal and interpersonal, and fluency in applicable languages
  • Customer service orientation and proficiency in handling customer queries and concerns effectively
  • Basic computer skills and familiarity with telephone systems, CRM software, and data entry
  • Ability to meet performance targets, time management skills, and the capability to work in a fast-paced environment
  • Prior experience in telecalling, sales, customer relationship management, or related fields is a plus
  • High school diploma or equivalent; a degree in any field is considered an added advantage

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