Operations Manager
16 hours ago
- Operational Management: Overseeing Helpee daily Pune operations, monitor employees and daily operations to meet the strategic goal set for a particular department.
- Maintaining budgets and optimizing expenses: Developing and justifying vertical-specific budgets, overseeing resource allocation while maintaining budgetary control & enforcing business policies
- Process improvement: Implementing operational best practices & driving innovation and continuous improvement.
- Revenue Growth Management: Driving sustainable and profitable growth of the business by increasing customer base, optimizing pricing, marketing, & sales.
- Customer Retention's Management: Develop aggressive retention strategies with the city leads based on customer feedback.
- Revenue & Target: Guide and monitor teams to ensure adherence to revenue and profit targets for the quarter as set up by management.
- Quality Management: Reviewing customer feedback and understanding customer demands and expectations of services.
- Sourcing & On-boarding Helpee Hands (Partners) to the platform
- Follow up with customers & solve issues that arise
- Build strategic alliances with apartments, eldercare homes, clinics, hospitals and related institutions
- Fulfill service request forwarded from PAN India city leads.
- Allocate & follow up tasks to Helpee Hands as per requirements.
- Supporting operations team with any additional duties that may arise
Job Type: Full-time
Pay: ₹35, ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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