Reservation Associate

The Front Office Associate is responsible for assisting with the check-in and check-out processes, providing administrative support to the front desk team, and ensuring that guests’ needs are met. This role includes answering phone calls, managing reservations, and performing various clerical tasks related to guest service. **Key Responsibilities**: -...

OperationalHandle telephone calls, ensure that all forms and registers are filled up and maintained accurately and properly.Prepare Duty Roaster of staff, handle absenteeism and attendance of staff, maintain log books.Monitor all bellboys movement closely so as to ensure smooth functioning.Take reservations, allocate rooms for check in, handle guest details...

The Front Office Executive serves as the first point of contact for guests, ensuring a smooth and welcoming arrival experience. This role is responsible for managing guest check-ins and check-outs, answering queries, providing assistance, and ensuring excellent service during their stay. The executive must be knowledgeable about hotel policies, services, and...

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of...