Front Office Associate
7 days ago
Operational
- Handle telephone calls, ensure that all forms and registers are filled up and maintained accurately and properly.
- Prepare Duty Roaster of staff, handle absenteeism and attendance of staff, maintain log books.
- Monitor all bellboys movement closely so as to ensure smooth functioning.
- Take reservations, allocate rooms for check in, handle guest details whenever required, check guest bills, take check out etc.
- Greet guests with a smile and escort them to their room.
- Take wake up calls.
- Ensure that all guests fill in the suggestion card.
- Ensure proper guest relations at all times.
- Handling all guest complaints immediately.
- Make tele-calls to increase sales of rooms.
- Take proper care of guests whenever there is a group check in.
Job Type: Full-time
Pay: ₹12, ₹18,000.00 per month
Benefits:
- Life insurance
- Provident Fund
Language:
- Hindi (Required)
- English (Preferred)
Work Location: In person
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