Front Office Associate

4 days ago


Laxmisagar Bhubaneswar Orissa, India Cozzet Victoria Full time ₹ 1,80,000 - ₹ 2,20,000 per year

Operational

  • Handle telephone calls, ensure that all forms and registers are filled up and maintained accurately and properly.
  • Prepare Duty Roaster of staff, handle absenteeism and attendance of staff, maintain log books.
  • Monitor all bellboys movement closely so as to ensure smooth functioning.
  • Take reservations, allocate rooms for check in, handle guest details whenever required, check guest bills, take check out etc.
  • Greet guests with a smile and escort them to their room.
  • Take wake up calls.
  • Ensure that all guests fill in the suggestion card.
  • Ensure proper guest relations at all times.
  • Handling all guest complaints immediately.
  • Make tele-calls to increase sales of rooms.
  • Take proper care of guests whenever there is a group check in.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Life insurance
  • Provident Fund

Language:

  • Hindi (Required)
  • English (Preferred)

Work Location: In person



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