
Manager - Application Development & L1 Support
3 days ago
· Training to ISP: Training existing and new ISPs on product understanding, product handling and key applications.
· Development of STC trainers: Conduct Train the trainer program for STC. Help them prepare training modules.
· Development of local service centers: Co-ordinate for appointment, training of service centers & specific support needs of service centers.
· Conduct application meet.
· Application support:
o Prepare technical guidelines for fan, pump, compressor, crane CT, LT, Hoist; conveyor, etc
o Prepare guidelines on use of various communication protocols in Drives & PLC.
o New application development in close working with Sales / ISP.
· Product presentations and demonstration at End users, OEMs & consultants.
· Support to sales & service: Help in project specification compliance.
Competencies:
· Experience in site execution of automation projects involving VFD, PLC, HMI & SCADA and hands-on experience on programming software of PLC & SCADA.
· Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes.
· Excellent troubleshooting skills and ability to work under pressure.
B.E. / B.Tech
Experience: 6-10 years
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