Office Staff

3 days ago

Palakkad, Kerala, India Infinacx Corporate solutions private limited Full time ₹ 88,800 - ₹ 3,60,000 per year

We are seeking a reliable and detail-oriented Office Staff member with prior experience working in Akshaya Centres or Common Service Centres (CSP). The ideal candidate should be familiar with e-governance services, customer handling, documentation, and basic administrative tasks.

Key Responsibilities:

  • Provide government-related services to citizens (e.g., Aadhaar, PAN card, utility payments, certificates, fssai etc.)
  • Handle online application processes for various public service schemes (state and central government)
  • Manage day-to-day office operations and documentation
  • Assist customers with queries and ensure smooth service delivery
  • Perform data entry and maintain digital and physical records
  • Coordinate with government departments and service providers as needed
  • Collect and reconcile service charges/payments from customers
  • Prepare daily/weekly reports of activities
  • Maintain office equipment and ensure a clean and professional workspace

Required Skills & Qualifications:

  • Minimum 1 year experience in Akshaya Centre, Jan Seva Kendra, or any authorized CSP
  • Proficient in using government portals and digital service platforms (e.g., eDistrict, UIDAI, NSDL, CSC Portal)
  • Good knowledge of computer applications (MS Office, internet browsing, scanning, printing, etc.)
  • Ability to handle cash transactions and maintain records accurately
  • Strong communication and customer service skills
  • Basic knowledge of local and regional government schemes
  • High school diploma or higher education preferred

Monday to Saturday, 9:30 AM – 5:30 PM

Job Type: Full-time

Pay: ₹8, ₹10,000.00 per month

Work Location: In person

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