Branch Manager
23 hours ago
Role & responsibilities
We are currently seeking a skilled and professional to join our team. As a Branch Manager at Vecura, you will play a major role in the administration and efficient daily operation of the branch office. Your responsibilities will include:
Roles and Responsibilities:
- The Branch Manager/Center Manager is responsible for the administration and efficient daily operation of the branch office, including operations, product sales, customer service, and security.
- Manage and optimise the branch's daily operations, including workflow, sales, customer service, and administrative functions.
- Ensure high levels of customer satisfaction by maintaining excellent service standards, addressing customer concerns, and resolving issues promptly.
- Develop and implement strategies to achieve sales targets, grow the customer base, and increase revenue.
- Oversee the branch's budget, expenses, and profitability, making data-driven decisions to improve financial performance.
- Ensure the branch complies with all relevant industry regulations, company policies, and legal requirements.
- Maintain appropriate inventory levels and manage the procurement of necessary supplies and equipment.
- Address challenges and conflicts within the branch, working to find practical solutions and fostering a positive work environment.
Qualifications:
- Experience: Minimum 4 to 6 years in sales (Business to Customer)
- Sales Experience is mandatory
- Candidates with experience in the Wellness salon and cosmetic Sales field are an added advantage.
- Proven experience in a leadership role, with a strong track record of team management and achieving targets.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Strong organisational skills and attention to detail.
- Leadership and motivational skills to inspire and guide the branch team.
- Immediate Joiners Preferred
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