Video KYC-Operations

1 week ago

Marol Naka Mumbai Maharashtra, India IDfy (Baldor Technologies Pvt Ltd) Full time ₹ 35,000 per year

Exciting Opportunity at IDfy: Video KYC Verification Executive

How to Apply

Apply through Indeed OR send your resume to

Subject line: Application VKYC Verification Executive

Looking for a role where you can combine people skills, tech tools, and attention to detail? Heres your chance At IDfy, we're on a mission to make verification seamless, secure, and futuristic — and you could be the face of it.

About the Role

Job Title: Executive – Operations (VKYC Verification Executive)

Location: Marol, Andheri (Work from Office)

Schedule: 6 days a week (Rotational Off)

Shifts: Rotational (24x7) | 9 hours shift (7 AM - 10 PM)

Type: Full-time, Permanent

What You'll Do

  • Be the face of trust – Conduct video calls with customers to verify their identity & documents.
  • Follow SOPs & compliance norms to ensure smooth and accurate VKYC journeys.
  • Guide customers patiently through the process while addressing queries with confidence.
  • Ensure every detail is captured with precision and confidentiality.
  • Collaborate with compliance & customer service teams to keep operations running seamlessly.

What You'll Bring

  • Excellent communication skills (because you'll talk to customers all day).
  • Strong attention to detail – you'll spot what others might miss.
  • Knowledge of KYC regulations (bonus if you've done it before).
  • Comfort with video conferencing & digital tools.
  • A customer-first mindset with high ethical standards.
  • Adaptability – because shifts change, and so do processes.

Eligibility

  • Any Graduate can apply.
  • HSC candidates with 2+ years of experience are also welcome.
  • Experience: 0 to 7 years max (freshers to seasoned pros).

Interview Process @ IDfy

Aptitude Test

Round 1 (Face-to-Face)

Round 2 (Face-to-Face)

All rounds will be conducted at our Marol, Andheri office.

Why IDfy?

At IDfy, you're not just joining a company — you're joining a movement that's redefining verification. Expect:

  • A dynamic, people-first culture.
  • A chance to grow and upskill with us.
  • Real impact — you'll literally help build trust for millions of people & businesses.

Join us in revolutionizing the VKYC process

Job Types: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

Work Location: In person

Application Deadline: 15/09/2025

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