Video KYC Analyst

1 day ago

Chennai Mumbai, India Kiya Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title: Video KYC analyst

Experience: 1 to 2 years

Location: Chennai & Mumbai (Prefers only chennai/Mumbai based profiles)

Employment Type: Full-time

Notice Period: Immediate to 30 Days Preferred

*Note : Only profiles those matches above criteria will be contacted shortly for further interview process.

Core Skills for a Video KYC Analyst

The Video KYC Analyst role generally bridges KYC/AML compliance with customer interaction via videorequiring both technical/compliance skills and strong interpersonal talents. Based on industry templates and existing job descriptions:

Technical & Regulatory Competencies

  • Video-KYC / AML regulations: Strong understanding of customer due diligence (CDD), enhanced due diligence (EDD), risk profiling, sanctions screening, and compliance requirements
  • Document verification: Ability to accurately review identification documents (ID cards, passports, utility bills) and detect discrepancies or red flags
  • Regulatory knowledge: Awareness of legal frameworks governing video-KYC, including local regulations, is essential
  • Video tools proficiency: Comfortable with video conferencing technology (e.g., Zoom, Teams) for live identity verification sessions
  • Data entry & record keeping: Maintain accurate logs, audit trails, and compliance documentation
  • Analytical skills: Evaluate information critically, analyze customer profiles, and escalate anomalies confidently

Communication & Interpersonal Skills

  • Verbal clarity & professionalism: Youll be speaking with customers face-to-face via video. Clear articulation, professionalism, and soothing demeanor are vital
  • Customer service orientation: Make customers feel comfortable, explain the process, and ensure a positive onboarding experience .
  • Written communication: Write concise notes, escalate issues clearly, and maintain clean documentation work

Soft Skills

  • Attention to detail: Spot subtle inconsistencies in documents and behavior
  • Time management: Handle verification within stipulated SLAs, manage multiple cases simultaneously
  • Problem-solving & critical thinking: Know when to escalate, how to probe discrepancies, and how to make judgment calls work
  • Integrity & ethical judgment: A foundational traitgiven you're verifying identities and preventing fraud.

Preferred Qualifications

  • Bachelors degree in Finance, Business, or a related field
  • Relevant certifications: Certified Anti-Money Laundering Specialist (CAMS), or other local certifications (like NISM in India), can enhance credibility
  • Familiarity with compliance tools (e.g., CRM systems, screening databases like World-Check) is a plus

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