Video-KYC Analyst_1 To 2 years

19 hours ago

Chennai Mumbai, India Kiya Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Video KYC analyst

Experience: 1 to 2 years

Location: Chennai & Mumbai (Prefers only chennai/Mumbai based profiles)

Employment Type: Full-time

Notice Period: Immediate to 30 Days Preferred

*Note : Only profiles those matches above criteria will be contacted shortly for further interview process.

Core Skills for a Video-KYC Analyst

The Video KYC Analyst role generally bridges VKYC/AML compliance with customer interaction via video requiring both technical/compliance skills and strong interpersonal talents. Based on industry templates and existing job descriptions:

Technical & Regulatory Competencies

  • Video-KYC / AML regulations: Strong understanding of customer due diligence (CDD), enhanced due diligence (EDD), risk profiling, sanctions screening, and compliance requirements
  • Document verification: Ability to accurately review identification documents (ID cards, passports, utility bills) and detect discrepancies or red flags
  • Regulatory knowledge: Awareness of legal frameworks governing video-KYC, including local regulations, is essential
  • Video tools proficiency: Comfortable with video conferencing technology (e.g., Zoom, Teams) for live identity verification sessions
  • Data entry & record keeping: Maintain accurate logs, audit trails, and compliance documentation
  • Analytical skills: Evaluate information critically, analyze customer profiles, and escalate anomalies confidently

Communication & Interpersonal Skills

  • Verbal clarity & professionalism: Youll be speaking with customers face-to-face via video. Clear articulation, professionalism, and soothing demeanor are vital
  • Customer service orientation: Make customers feel comfortable, explain the process, and ensure a positive onboarding experience .
  • Written communication: Write concise notes, escalate issues clearly, and maintain clean documentation work

Soft Skills

  • Attention to detail: Spot subtle inconsistencies in documents and behavior
  • Time management: Handle verification within stipulated SLAs, manage multiple cases simultaneously
  • Problem-solving & critical thinking: Know when to escalate, how to probe discrepancies, and how to make judgment calls work
  • Integrity & ethical judgment: A foundational traitgiven you're verifying identities and preventing fraud.

Preferred Qualifications

  • Bachelors degree in Finance, Business, or a related field
  • Relevant certifications: Certified Anti-Money Laundering Specialist (CAMS), or other local certifications (like NISM in India), can enhance credibility
  • Familiarity with compliance tools (e.g., CRM systems, screening databases like World-Check) is a plus

  • Video KYC Analyst

    15 hours ago

    Chennai, Mumbai, India Kiya Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Video KYC analystExperience: 1 to 2 yearsLocation: Chennai & Mumbai (Prefers only chennai/Mumbai based profiles)Employment Type: Full-timeNotice Period: Immediate to 30 Days Preferred*Note : Only profiles those matches above criteria will be contacted shortly for further interview process.Core Skills for a Video KYC AnalystThe Video KYC Analyst...

  • Video KYC Executive

    2 days ago

    Mumbai, India Advance Consultant Full time

    we are hiring - immediate joiners welcome!executive - vkyc (video kyc)job summary:we are looking for video kyc executives to handle incoming calls for video kyc, process excellent customer service and resolving queries efficiently.role & responsibilities :answer incoming calls from callers for video kyc.assisting customers to complete their video kyc.the...

  • Video KYC Relationship Officer

    2 weeks ago

    Chennai, India Yes Bank Full time

    Responsibilities :- Conduct video KYC verifications for new and existing clients. Ensure all KYC documentation is complete and compliant with regulatory standards. Identify and escalate any suspicious activities or discrepancies. Maintain accurate records of all client interactions and verifications. Collaborate with the compliance team to ensure up-to-date...

  • Video KYC Relationship Officer

    2 days ago

    Chennai, Tamil Nadu, India Yes Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities :-Conduct video KYC verifications for new and existing clients.Ensure all KYC documentation is complete and compliant with regulatory standards.Identify and escalate any suspicious activities or discrepancies.Maintain accurate records of all client interactions and verifications.Collaborate with the compliance team to ensure up-to-date...

  • Customer Support/Video Kyc

    2 weeks ago

    Chennai, India Venpa Staffing Full time

    Role: Customer Support/Video KYC Exp:0-1 Years Languages: Hindi,English and Tamil (Hindi is mandatory) Salary:2-2.5 LPA Notice Period: Immediate Joiners if anybody interested kindly share your cv

  • Customer Support/Video Kyc

    16 hours ago

    Chennai, Tamil Nadu, India Venpa Staffing Full time ₹ 24,000 - ₹ 30,000 per year

    Role: Customer Support/Video KYCExp:0-1 YearsLanguages: Hindi,English and Tamil (Hindi is mandatory)Salary:2-2.5 LPANotice Period: Immediate Joinersif anybody interested kindly share your cv

  • Video Kyc Banker

    4 days ago

    Mumbai, India Citi Full time

    The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. **Responsibilities**: -...

  • Video Kyc Banker

    4 days ago

    Mumbai, India Citi Full time

    The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. **Responsibilities**: -...

  • Video Kyc Banker

    1 day ago

    Mumbai, India Citi Full time

    The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. **Responsibilities**: Provide...

  • Video KYC Relationship Officer

    2 weeks ago

    Navi Mumbai, India Yes Bank Full time

    Responsibilities :- Conduct video KYC verifications for new and existing clients. Ensure all KYC documentation is complete and compliant with regulatory standards. Identify and escalate any suspicious activities or discrepancies. Maintain accurate records of all client interactions and verifications. Collaborate with the compliance team to ensure up-to-date...