Associate / Senior Associate (Underwriting)

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value.  We call it One Sutherland.

We are seeking a skilled and detail-oriented Loan Underwriter to join our lending team specializing in manufactured housing chattel loans. As an Underwriter, they will play a pivotal role in evaluating loan applications and assessing the creditworthiness of borrowers seeking financing for manufactured homes. Their expertise in analyzing financial documents, assessing risk, and ensuring regulatory compliance. 

Desired Mentality:

1.) Passionate about improving consumer outcomes and addressing the affordable housing crisis.

2.) A critical thinker with a collaborative mindset, committed to excellence and innovation in lending.

Responsibilities:

•     Review loan applications and supporting documentation for manufactured housing loans, including income verification, credit reports, and property valuations.

•     Assess the creditworthiness of borrowers by analyzing financial statements, tax returns, employment history, and other relevant information.

•     Evaluate debt-to-income ratios and other key financial indicators to determine loan feasibility.

•     Ensure compliance with lending regulations, internal policies, and underwriting guidelines.

•     Collaborate with loan officers, processors, and other team members to gather necessary information and address any application deficiencies or documentation gaps.

•     Conduct thorough risk assessments to identify potential red flags or fraudulent activities.

•     Prepare loan underwriting summaries, including recommended loan structures, risk mitigation strategies, and rationales for decision-making.

•     Communicate lending decisions and provide clear explanations to loan officers, processors, and other stakeholders.

•     Stay updated on industry best practices, regulatory changes, and market trends related to manufactured housing financing.

•     Proven experience as a Loan Underwriter or in a similar role, with expertise in manufactured housing loans preferred.

•     Deep understanding of underwriting guidelines, lending regulations, and compliance requirements specific to manufactured housing.

•     Proficiency in analyzing financial documents, including credit reports, tax returns, and income statements.

•     Familiarity with loan origination systems, mortgage underwriting software, and document management tools.

•     Meticulous attention to detail and the ability to accurately review and interpret complex loan documents.

•     Strong analytical skills for evaluating creditworthiness and risk.

•     Excellent verbal and written communication skills for clear decision-making explanations and stakeholder interactions.

•     Ability to work independently, manage priorities effectively, and meet deadlines in a fast-paced environment.

•     High ethical standards with a commitment to confidentiality and data privacy.

Basic technical skills

Ability to use the computer system. - Booting and shutting down   

Basic level familiarity of Operating System (Windows / XP)

Usage of MS Office suite (MS Outlook)

Knowledge of browsers (MS Edge, Google Chrome)

Soft Skills

Typing skills of 25 words per minute with an accuracy of 80%

Comprehension – Ability to clearly understand the problem

Analytical & Numerical Ability – Basic mathematics skills and ability   to calculate, ability to analyze problem statements/ documents

Tools Knowledge

• Experience in industry renowned LOS.

• Fraudguard

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