Tele-calling specialist

10 hours ago


Mumbai, Maharashtra, India Seed Global Education Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

TELE-CALLING SPECIALIST - AD LEADS

WORK EXPERIENCE : 0-2 YEARS

LOCATION : LOWER PAREL, MUMBAI

WORK MODE : WORK FROM OFFICE

Position Overview

As a Tele-calling Specialist at SEED Global Education, you will be at the forefront of student

engagement. Your primary responsibility will be to connect with students who have shown

interest in studying abroad, inform them about our upcoming events and initiatives, and ensure

they are registered. You will play a crucial role in improving attendance for our events by

building a connection with leads through personalized calls and follow-ups. Handle in-bound

calls backs from registrants.

Responsibilities

Make Outbound Calls: Contact potential study abroad Master's aspirants to inform them about our upcoming events.

Follow Scripts: Follow a prepared script to deliver information about our upcoming events and handle candidate queries.

Maintain & Update Records: Accurately record candidate responses and call outcomes in CRM system.

Achieve Targets: Qualify, score, and nurture leads to assess their readiness for engagement.

Meet and exceed daily, weekly, and monthly call and attendance targets for events assigned.

Feedback and Improvement: Provide feedback on the contacted leads to the marketing team for improved targeting. Collaborate with Advising and LAE teams to optimize calling

strategies, and refine scripts.

The responsibilities are inclusive but not limited to parameters as stated. Additional

responsibilities can be assigned or current duties can be altered to match the business

requirements.

Requirements

Excellent verbal and written communication skills in English

Strong persuasion, negotiation, and active listening capabilities

Willingness to make calls per day

Proficiency with MS Office

Good organizational and time management skills

Ability to handle rejection professionally and remain motivated

Knowledge of HubSpot CRM will be a plus

Interest in marketing, event promotions, or international education is a plus

Benefits

Competitive salary commensurate with experience.

Professional development opportunities.

Dynamic and inclusive work culture with opportunities for growth and advancement.



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