Tele-calling specialist
10 hours ago
TELE-CALLING SPECIALIST - AD LEADS
WORK EXPERIENCE : 0-2 YEARS
LOCATION : LOWER PAREL, MUMBAI
WORK MODE : WORK FROM OFFICE
Position Overview
As a Tele-calling Specialist at SEED Global Education, you will be at the forefront of student
engagement. Your primary responsibility will be to connect with students who have shown
interest in studying abroad, inform them about our upcoming events and initiatives, and ensure
they are registered. You will play a crucial role in improving attendance for our events by
building a connection with leads through personalized calls and follow-ups. Handle in-bound
calls backs from registrants.
Responsibilities
Make Outbound Calls: Contact potential study abroad Master's aspirants to inform them about our upcoming events.
Follow Scripts: Follow a prepared script to deliver information about our upcoming events and handle candidate queries.
Maintain & Update Records: Accurately record candidate responses and call outcomes in CRM system.
Achieve Targets: Qualify, score, and nurture leads to assess their readiness for engagement.
Meet and exceed daily, weekly, and monthly call and attendance targets for events assigned.
Feedback and Improvement: Provide feedback on the contacted leads to the marketing team for improved targeting. Collaborate with Advising and LAE teams to optimize calling
strategies, and refine scripts.
The responsibilities are inclusive but not limited to parameters as stated. Additional
responsibilities can be assigned or current duties can be altered to match the business
requirements.
Requirements
Excellent verbal and written communication skills in English
Strong persuasion, negotiation, and active listening capabilities
Willingness to make calls per day
Proficiency with MS Office
Good organizational and time management skills
Ability to handle rejection professionally and remain motivated
Knowledge of HubSpot CRM will be a plus
Interest in marketing, event promotions, or international education is a plus
Benefits
Competitive salary commensurate with experience.
Professional development opportunities.
Dynamic and inclusive work culture with opportunities for growth and advancement.
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