Customer Relationship Management Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India Pinga SOlutions Pvt. Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Experience: 1-3 years of experience in CRM, customer service, or a similar role.

· Develop and sustain relationships with customers by understanding their needs and providing support.

Serve as a primary point of contact for customer inquiries, issues, and feedback.

· Use CRM tools to track, analyze, and interpret customer data to identify trends, behaviors, and areas for improvement.

· Prepare reports on CRM metrics, customer satisfaction, and campaign effectiveness for senior management.

· Implement customer loyalty programs and develop strategies to increase customer retention rates.

· Work with marketing teams to create personalized offers, campaigns, and promotions to drive customer loyalty.

· Plan, execute, and monitor CRM campaigns and strategies in collaboration with marketing.

· Ensure customer segmentation and targeting are optimized for each campaign.

· Manage and update the CRM system to ensure data accuracy and consistency.

· Train and assist team members on CRM software and best practices.

· Conduct customer surveys, gather feedback, and identify ways to improve customer satisfaction.

· Work with cross-functional teams to address and resolve customer concerns effectively.

· Coordinate with sales, marketing, and product teams to improve customer experience.

· Act as a liaison between customers and other departments to resolve issues and communicate updates.

Qualifications and Education Requirements

Education: Bachelor's degree in Business Administration, Marketing, or a related field.

Experience: 1-3 years of experience in CRM, customer service, or a similar role.

Preferred Skills-

  • Strong understanding of CRM software (such as Salesforce, Zoho, HubSpot, etc.).
  • Excellent communication, interpersonal, and problem-solving skills.
  • Analytical skills with the ability to interpret and act on customer data.
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • Team player with a customer-centric approach.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

  • Customer Relationship Manager

    7 days ago

    Noida Sector , Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Hiring: Customer Relationship Manager / Customer Relationship Executive (Female Only)Location: NoidaExperience Required: 2–6 yearsWe are looking for a Customer Relationship Manager/Executive with a strong background in customer service and communication to join our team in Noida. The ideal candidate will be passionate about building lasting client...

  • Customer Relationship Executive

    1 day ago

    Noida Sector , Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time ₹ 2,25,600 - ₹ 3,78,796 per year

    JOB SUMMARYExpedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey. A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer complaints and ensuring customer...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Tycoon Credit & Portfolios ltd. Full time

    Role & responsibilities Job Title: Relationship Executive Company: Tycoon Credit and Portfolios Ltd.Location: Noida (Plot No. A359, 1st Floor, Sector 19, Near Max Hospital) Experience: 1-3 years Job Description:We're looking for experienced Relationship Executives to join our team in Noida. As a Relationship Executive, you'll be responsible for providing...

  • Customer Relationship Manager

    5 days ago

    Noida Sector , Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time ₹ 40,00,000 - ₹ 72,00,000 per year

    Company Name – Expedite Impex Pvt. Ltd.Website - www.expedite-Position – Customer Relationship ManagerOur Head Office - 206, Tower-A,The I-Thum Building, Sector -62, Noida-201301, UP (India) Hiring Location – NoidaEligibility Criteria- Age Group 32+Only Females Candidates Can Apply For This JobJob Summary:Expedite Impex Pvt Ltd, is seeking a Customer...

  • Customer Relationship Manager

    7 days ago

    Noida Sector , Noida, Uttar Pradesh, India IMTS Full time ₹ 2,80,000 - ₹ 4,20,000 per year

    Job SummaryWe are seeking a proactive and client-focused Customer Relationship Manager (B2B) to build and maintain strong relationships with institutional partners, corporate clients, and stakeholders. The role involves ensuring client satisfaction, managing accounts, driving renewals, and supporting business growth in the EdTech domain.Key...

  • Customer Relationship Executive

    2 days ago

    Noida, Uttar Pradesh, India EduKyu Pvt Ltd Full time

    EduKyu. is Hiring! Customer Relationship Executive at EduKyu! What We’re Looking For: - 06-2+ years in customer relationship Executive or a related role(Edtech only) - Strong interpersonal and communication skills - Excellent command over spoken and written language - Dynamic, proactive, and customer-centric approach What You’ll Do: - Build and...

  • Customer Relationship Executive

    4 days ago

    Noida, Uttar Pradesh, India INFI WINDOW SYSTEM Full time

    **Job Summary**: We are seeking a motivated and customer-focused **Customer Relationship**to join our dynamic team. The person will act as a key link between our clients and internal teams, ensuring an excellent customer experience, timely order processing, and ongoing client satisfaction. **Key Responsibilities**: - Act as the first point of contact for...

  • Customer Relationship Executive

    5 days ago

    Noida, Uttar Pradesh, India APSK Production & Entertainment Pvt. Ltd. Full time

    **Job Details**: - **Job Type**: Full-time - **Shift and Schedule**: Day shift **About**: APSK Productions is a creative film studio and a casting house catering to top-notch work for bold brands and the entertainment industry. We at APSK, where best of the minds come together to deliver awesomeness. While our design philosophy reflects the society at...

  • Customer Relationship Executive

    1 week ago

    Noida Sector 16, Noida, Uttar Pradesh, India IMTS Full time

    Customer Relationship Executive Ability to convey information and have a Customer-oriented attitude with professionalism. Maintain records of the conversations with the student in a Spreadsheet and maintain a Database Excellent communication and listening skills with a good command of the English language Digital knowledge, including Microsoft...

  • Customer Relationship Executive

    7 days ago

    Noida, Uttar Pradesh, India SMG storage Pvt Ltd Full time

    Position: Customer Relationship Executive Location: Noida, Uttar Pradesh Vacancies Available: 2 About Store My Goods: Store My Goods is a full-stack, tech-enabled startup offering individuals and businesses secure, affordable, and hassle-free storage solutions. Recently validated by Peyush Bansal and Namita Thapar from Shark Tank India, we operate across...