Customer Relationship Executive

18 hours ago

Noida Sector Noida Uttar Pradesh, India MV Outsourcing Pvt Ltd Full time

**Job Title**: Customer Relationship Executive

**Job Summary**:
**Key Responsibilities**

1. Client Relationship Management: Develop and maintain strong relationships with existing and potential clients.

2. Communication: Serve as the primary point of contact for client inquiries, resolving issues promptly and professionally.

3. Account Management: Manage client accounts, ensuring timely delivery of services and meeting customer satisfaction goals.

4. Needs Assessment: Identify client needs, providing tailored solutions and recommendations.

5. Business Development: Identify opportunities to upsell or cross-sell services, contributing to revenue growth.

6. Feedback and Insights: Gather client feedback, analyzing and sharing insights to improve services.

7. Collaboration: Work closely with internal teams (sales, marketing, operations) to ensure seamless customer experiences.

**Experience**: 1-2yrs

9690729016

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

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