Tele Caller Executive
1 week ago
Key Responsibilities:
- Make outbound calls to prospective customers to promote and explain insurance products (Health, Life, Motor, General Insurance, etc.).
- Handle inbound inquiries from customers and provide accurate product information.
- Generate leads and set up appointments for the sales team.
- Maintain and update client details in the CRM system.
- Follow up with interested customers to convert leads into policyholders.
- Educate customers about policy features, premiums, benefits, and claim processes.
- Handle customer objections and guide them toward suitable insurance solutions.
- Achieve daily/weekly/monthly call and conversion targets.
- Ensure compliance with company policies, IRDAI regulations, and ethical practices.
- Support the sales team in renewals, cross-selling, and upselling opportunities.
Requirements:
- Prior experience as a Telecaller, Telemarketer, or Customer Service Executive in insurance/financial services preferred.
- Excellent verbal communication and persuasive skills.
- Fluency in [English / Hindi / Regional language as required].
- Ability to explain technical/financial products in a simple and customer-friendly manner.
- Basic knowledge of insurance products and terminology is an advantage.
- Target-oriented with the ability to handle pressure.
- Proficiency in MS Office and CRM tools.
- Minimum qualification: 12th pass/Graduate (Commerce/Finance background preferred).
Key Skills:
- Communication & interpersonal skills
- Customer handling & relationship building
- Sales & negotiation skills
- Product knowledge (Insurance)
- Listening & problem-solving
- Target-driven approach
Job Type: Full-time
Pay: ₹12, ₹20,000.00 per month
Work Location: In person
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