Senior Technical Recruiter

About UsObserve. AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.

AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe. AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint.

The OpportunityAs Senior Recruiter you will own the recruiting strategy and drive execution. You'll partner up with business stakeholders and work with them in closing complex technical roles. You'll also help in building a strong brand and support stakeholders in making the right recruiting decisions by providing necessary insights.

What you'll be doing

Partner with leaders to address hiring needs, use market insights to target top talent, develop strategic recruitment plans, and ensure closures of complex roles.Build talent pipelines for current and future jobs through use of technology

Navigate complex hiring situations, develop solutions, fix broken processes, and implement improvements to lead efficiency.Analyse data to create relevant insights, empowering leaders and Talent Acquisition as a function to make informed hiring decisions.Optimize Interview Process and hire keeping in mind key recruitment metrics, like source-of-hire and time-to-hire

What you bring to the role : 6 years of work experience in the end-to-end recruitment life cycle (Technology hiring), preferably with a start-up/ e-commerce/ product organization

Experience in full-cycle recruiting, sourcing, and employment branding

Experience in leading technology hiring for a business unit

Experience working closely with the leadership stakeholders

Ability to keep a high bar for candidate experience, and interview processes

Experience in sourcing qualified candidates, market intelligence, mapping, negotiating offers, and influencing management decision-making

Have expertise with Ms-Excel, understanding data and creating dashboards & reports

Should have problem first mindset & should be high on ownership

Our Commitment to Inclusion and BelongingObserve. AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

Observe. AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people.

We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe. AI, we encourage you to apply. For more information, visit