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Holiday and Travel Sales Operations Leader
2 weeks ago
The Job Description Is As Under-
- Enquiry Quotation management
- Coordination with the B2C agents and with our internal Sales Ops team in Vietnam, Thailand, Indonesia, and India
- Sales Closure, and Payment collection (Direct remittance / local cash collection / local billing)
- Tour confirmation voucher, and supervision of the ongoing tours
- Client (B2C agents) relationship management
- Ensuring continual improvement in the sales operation process
- Extracting maximum business from our agency clients for the destinations we serve
- Keeping yourself abreast of the changes in the government and statutory laws and regulations that might affect the tourism business
The Soft Skills Required Are-
- High level of integrity
- Self-discipline
- Commitment to customer service, i.e. responsiveness and being responsible
And, The Technical Skills Required Are-
- Adequate knowledge of Tourist destinations, especially those that we handle- Vietnam, Thailand, Bali, etc.
- Understanding of customer psychology
- Smart and clear communication skills (Hindi, English, etc.)
- Well versed with working on Windows and MS Office packages, including Word, Excel, Power point, etc.
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