Travel Operations

2 days ago

Delhi, Delhi, India Concept Holidayz Full time ₹ 88,800 - ₹ 1,05,000 per year

Concept Holidayz is a leading travel agency in Delhi, specializing in customized holiday packages, international tours, honeymoon travel, and corporate travel. We're trusted by 25,000+ happy travelers and known for making travel seamless and memorable.

Job Description

  • Handle Domestic & outbound travel inquiries from leads (calls, emails, WhatsApp, etc.)
  • Sell domestic and international tour packages – flights, hotels, transfers, and experiences
  • Customize itineraries based on clients' preferences, budgets, and travel goals
  • Upsell premium services (visa assistance, travel insurance, upgrades)
  • Maintain customer follow-ups and close leads efficiently
  • Maintain strong knowledge of trending destinations like Bali, Dubai, Singapore, Maldives, Europe, Thailand, Kerala and Goa
  • Coordinate with vendors, suppliers, and internal ops teams to deliver bookings smoothly

Requirements:

  • Prior experience in travel sales / holiday package sales preferred
  • Excellent communication & interpersonal skills
  • Strong destination knowledge (International & Domestic)
  • Passion for travel & customer service
  • Proficiency in CRM tools, WhatsApp Business, and basic Excel

Why Join Concept Holidayz?

  • Work with a fast-growing travel agency in Delhi
  • Get exposure to global travel trends and real-time customer handling
  • Performance-based incentives & bonuses
  • Friendly, young, and motivated work culture

Job Type: Permanent

Pay: ₹20, ₹43,799.17 per month

Application Question(s):

  • Which all destinations you have done so far?
  • What is your current salary?

Work Location: In person

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