Sales Coordinator
2 weeks ago
Key Responsibilities:1. Sales Support & Coordination:
- Assist the sales team with quotation preparation, price lists, and proposal documents.
- Track inquiries received through phone, email, or online platforms (e.g., IndiaMART, website, social media).
- Follow up with clients on quotations, orders, and payments.
- Maintain and update customer databases, inquiry registers, and sales trackers.
- Coordinate with sales executives to ensure timely customer visits and follow-ups.
2. Order Processing & Documentation:
- Receive purchase orders from customers and verify details before processing.
- Coordinate with the purchase and logistics teams for product availability, delivery schedules, and dispatch updates.
- Prepare sales order forms, delivery challans, and invoices in coordination with the accounts department.
- Maintain proper filing of all sales-related documents.
3. Communication & Client Interaction:
- Act as a communication bridge between customers and internal teams.
- Respond to customer queries related to quotations, deliveries, and after-sales support.
- Support in handling customer complaints or escalation and ensure resolution through proper channels.
4. Reporting & Analysis:
- Prepare daily, weekly, and monthly sales reports for management review.
- Track order status, pending quotations, and collections.
- Maintain records of sales performance and customer interactions.
5. Coordination with Other Departments:
- Liaise with the accounts team for payment follow-ups and credit control.
- Coordinate with logistics for dispatch, tracking, and delivery confirmation.
- Work with the marketing team on promotional activities, campaigns, and product updates.
Skills & Competencies:
- Strong communication and coordination skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Knowledge of CRM or ERP software (preferred).
- Attention to detail and accuracy in documentation.
- Ability to multitask and work under pressure.
- Team-oriented with a positive and proactive approach.
Qualification & Experience:
- Graduate in Business Administration / Commerce / Marketing.
- 1–3 years of experience in sales coordination, preferably in IT hardware, networking, or related fields.
- Freshers with good communication and computer skills may also be considered.
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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