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Patient Experience Executive
2 weeks ago
- Ensure proper checking of bills and payment collection.
- Review prescription or any other referred service advised post appointment, scan the prescription & upload in the patients account in SAP.
- Ensure proper dispatch of reports complying with the TATs
- Confirmation of appointment, via call/ SMS etc.
- Ensure the Patient Rights and Confidentiality is maintained by the team members
- Ensure inter-departmental co-ordination & communication with respect and professionalism
- Ensure Handover / Shift report on a daily basis. This will be 24/7 including night shift basis.
- Ensure proper name plate assigned to consultant chambers
- Any other responsibilities as assigned by the HOD from time to time
