IT Support Sepcialist

Job Description Role & responsibilities - Customer recovery and problem resolution, with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. - Drive positive results for customer & partner experience and customer retention - Drive customer recovery across all products, services, and customer support scenarios...

Sr Production support engineer Notice Period - Immediate to Serving Shift Timing - General Timings Requirements: Hands-on Linux experience - Must Logging tool like ELK. - Must Application servers(weblogic/jboss), web servers (nginx/apache web server), - Must Scripting experience (Shell Scripting and Python) - Must Job Description: Monitoring and alerting...

Job Description - Help Desk Services - Call Management - Ticket Closure within SLA - Technical Support Services - L1 & L2 Technical support for OS & application. - Installation & troubleshooting software on the desktop & server - OS Installation & troubleshooting - Performing IMAC (Install, Move, Add, Change) - On-going end user support - Virus Control,...

We're hiring Customer Support Associate for Gurgaon (Remote) location with minimum 06 month to 2 years of experience in Customer support International BPO Process. Notice Period: immediate joiners only **Job Types**: Full-time, Permanent Pay: ₹10,416.19 - ₹25,597.53 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Monday to...

**Job Title: Customer Support Executive** **Location: Gurgaon** **Department: Customer Service** *** **Key Responsibilities**: - Identify and assess customers' needs to achieve satisfaction. - Keep records of customer interactions, process customer accounts, and file documents. - Provide feedback on the efficiency of the customer service...

Job Description About the internship Selected intern's day-to-day responsibilities include: 1. Drive user research to shape and inform the product roadmap. 2. Support product development and manage execution with designers and developers. 3. Run marketing campaigns across digital and offline channels. 4. Build and manage early adopter communities to enable...

Job Description Job Title: Flexera + SummitAI SME for BAU Support Project Location: Pune, Maharashtra Job Type: Full Time Experience Level: Mid-Senior Job Summary: We are seeking a highly skilled and experienced Subject Matter Expert (SME) in Flexera and SummitAI to join our IT Operations & Asset Management team. The ideal candidate will have deep technical...

_**Key Responsibility: - **_ - Handle complaints, provide appropriate solutions, and follow up to ensure resolution. - Troubleshoot customer problems and resolve them efficiently. - Escalate complex issues to senior staff or technical teams when necessary. - Maintain deep understanding of the company’s products or services. - Guide customers through...

Job Description Vacancy Title: Software/Customer support executive - Good communication skills; spoken English and Hindi are a must. - Speaking other languages would be added advantage - Good working experience as a customer care executive for a cloud-based software product is a must. * Expertise in dealing with Customers on phone/email/chat - Ability to...

**Job description: International Customer Service (Voice Process).** **Work Location: Gurgaon - Sector 21.** **Eligibility Criteria: - Education: UG / Graduate / Post Graduate (UG freshers not eligible).** **Experience**: - 0-3 years in International Customer Service Voice process. - Excellent communication skills in English. **Roles &...