Customer Support Officer

7 days ago


Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Job description: International Customer Service (Voice Process).**

**Work Location: Gurgaon - Sector 21.**

**Eligibility Criteria:

- Education: UG / Graduate / Post Graduate (UG freshers not eligible).**

**Experience**:

- 0-3 years in International Customer Service Voice process.
- Excellent communication skills in English.

**Roles & Responsibilities:

- **
- Handle international customer queries and provide voice-based support.
- Deliver high-quality service with strong customer satisfaction.
- Ensure accurate resolution of queries within defined SLAs.
- Maintain professionalism and adhere to compliance standards. Coordinate with internal teams for escalations and resolutions.

**Salary & Benefits**:

- Freshers: 3.2 LPA ( 23,000 in-hand).
- Experienced (up to 3 yrs): 3.43 LPA ( 27,000 in-hand).
- Joining Bonus: 5,000.
- Cab Facility: Both side
- Incentives and growth opportunities in a global work environment

**Contact - 9430049605**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How soon you can join if Selected?

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9430049605


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