Call Center Executive

Job OverviewThe Call Center Customer Service Representative role is a full-time position that entails handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Our Company:A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. Reliable ground transportation provider, any type of vehicle globally.Vision: Reliable ground transportation services globally with all types of vehicles.Mission: Empower high-quality local...

Job Title: Shift ManagerThe role of a shift manager involves overseeing the daily operations of the data center to ensure efficiency and reliability.Responsibilities:Lead the shift team to execute planned and unplanned activities within timelines with effective communication.Track and resolve complaints within SLA deviations.Manage incidents, conduct RCA,...

Company - Yesminds Global Solutions Pvt. Ltd.Job Title: Process Executive/Sr. Process ExecutiveLocation: MysuruShift: US Night Shifts (EST/PST/CDT as applicable)Job Type: Full-TimeReports To: Team LeadJob DescriptionWe are seeking a resourceful and confident Process Executive to join our US voice process team supporting the towing and roadside assistance...

Job Title: Unified Contact Center Enterprise SpecialistKey Responsibilities:Support and maintain Cisco UCCE, UCCX, PCCE solutions and 3rd party call recording platforms.Proficient in VOIP protocols like SIP, H.323 and MGCP with strong knowledge of ITIL process.Create effective solutions in Cisco UCCE and IPT platforms using problem-solving...

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes...

Job OverviewWe are looking for a highly motivated and energetic Pre-Sales Executive (Telecalling) who will be responsible for generating qualified leads, understanding customer requirements, and coordinating with the sales team to drive business growth. The role involves outbound calling, lead nurturing, and initial client engagement to ensure a smooth sales...

Delivering exceptional network solutions as a key member of our team, you will play a vital role in ensuring seamless operational activities. Key responsibilities include:Establishing partnerships with private ambulance operators to expand our networkProviding comprehensive training to ambulance owners and staff on our mobile appCoordinating regular...

**Job Title:** Communications Infrastructure SpecialistAbout the RoleThis is a highly technical position requiring extensive knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) solutions. The ideal candidate will have expertise in contact center deployments, IVR scripting, and integration with...

Director of Educational ExcellenceAs an Education Director, your key responsibility will be to develop and implement exceptional educational programs for children. You will serve as the main point of contact for our families and lead a team of educators in delivering world-class care and education.We are committed to leading a high-performing sustainable...