
IT Executive
4 days ago
Role & responsibilities
On call support to Store/Office/Warehouse: Address calls assigned to him/her as per agreed SLA. Once call
resolved, he/she need to provide all details before closing the call.
- Vendor Management: Coordination with registered vendor for any IT device repair.
- Hygiene check: Need to perform hygiene check as required to maintain IT equipment uptime.
- Projects: work on projects which are related to IT and perform assigned job as per timeline.
- Maintaining healthy relationship with customers & adherence of company laid process & policies.
- Proper adherence & effective utilization of Tool Management
- Extensive Travel within the City / outside cities
- Working on Holidays/Festivals/Late Hours / Night
Preferred candidate profile
Skills and Knowledge
- Troubleshoot desktop and laptop, PoS issues and resolve.
- Knowledge of LAN & WAN
- Knowledge of SQL,
- Knowledge of Router and AP basic configuration and troubleshooting (L0).
- Knowledge on mail configuration
- Should be able to install OS like Windows7/Windows10/ Linux etc.
- Person with 2-Wheeler preferred
Other Experience
Working knowledge of MS Products Excel, Word & Power Point
Written and Verbal Skills English , Hindi & Local Language
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