Receptionist Female

Role & responsibilities

• Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit
• Ensure appointments confirmed are in line with Center head availability
• Manage calls, receive & pass on relevant messages to the concerned personnel
• Address patient grievances & communicate the same to PX team and CH when needed
• Monitor online reviews & communicate negative feedback to PX team and CH
• Handle MIS on a daily basis & report to the concerned authority as and when needed
• Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives

Preferred candidate profile

Any Graduate with Hospital background preafered .

Immediate joining prefered.

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