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Relationship Manager

2 weeks ago

Bengaluru, Karnataka, India Colive, Your Fam Full time US$ 80,000 - US$ 1,20,000 per year

Roles & Responsibilities

Roles Include:

  • Building positive relationships with customers
  • Assisting with generating new business
  • Identifying opportunities for greater profits
  • We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We'll rely on you to find ways to outperform our competition and maintain our company's positive image.

Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Qualification & Skills

  • Graduate Degree or Equivalent
  • Should have excellent communication skills and convincing power