Relationship Manager

3 weeks ago

Bengaluru, Karnataka, India Skillventory Full time
Job Description

We are seeking a motivated and experienced Relationship Manager to join our team in India. The ideal candidate will be responsible for managing client relationships, understanding their needs, and ensuring they receive exceptional service. The Relationship Manager will play a key role in driving client satisfaction and business growth.

Responsibilities

- Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Manage a portfolio of clients and ensure timely communication and service delivery.
- Identify new business opportunities and potential clients through networking and market research.
- Develop and implement strategies to improve client satisfaction and retention.
- Collaborate with internal teams to coordinate service delivery and resolve client issues promptly.

Skills and Qualifications

- Bachelor's degree in Business, Finance, or a related field.
- 3-8 years of experience in relationship management or customer service roles.
- Strong interpersonal and communication skills, both verbal and written.
- Proficiency in CRM software and MS Office Suite (Excel, PowerPoint, Word).
- Excellent problem-solving skills and ability to work under pressure.
- Knowledge of the industry and market trends relevant to the clients served.

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