Customer Success Executive

4 hours ago


Neelankarai Chennai Tamil Nadu, India Rama Pure water Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles & Responsibility:

  • Handle customer support emails, chats, and calls for Pan India.
  • Assist with customer inquiries, complaints, escalations, and delivery-related issues.
  • Manage order placement, tracking, cancellations, and returns.
  • Follow up with customers to resolve issues and ensure satisfaction.
  • Call abandoned customers, convince them, and drive sales (sales targets will be assigned).
  • Work closely with the sales team and make outbound calls when required.

Preferred candidate profile:

  • Experience in customer support.
  • Strong communication skills in English.
  • Preferred Multilingual (Hindi, Malayalam, Kannada, Telugu)
  • Ability to handle complaints, escalations, and customer retention calls.

Job Type: Full-time

Application Question(s):

  • What is your total years of experience in Customer Support?
  • What is your present location?
  • Are you ready to relocate to Neelankarai, ECR?

Language:

  • Hindi (Preferred)
  • Kannada (Preferred)
  • Telugu (Preferred)

Work Location: In person



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