Customer Success Executive

4 days ago


Anna Salai Chennai Tamil Nadu, India ARK CANTON ENTERPRISES PRIVATE LIMITED Full time ₹ 10,00,000 - ₹ 15,00,000 per year

JOB DESCRIPTION

POSITION: Customer Success Executive

JOB TYPE: Permanent, Full – Time

SALARY: 10,000 to 15,000

WORKING DAYS: 6 days per week

PROBATION PERIOD: 3 months

LOCATION: Rayala Towers, Anna Salai, Chennai

JOB SUMMARY:

As a Customer Success Executive, you will serve as the primary point of contact for assigned clients, ensuring they achieve their desired outcomes using our product or service. You will work proactively to build strong, long-term relationships, drive product adoption, resolve issues, and identify opportunities to grow customer value and retention.

KEY ROLES AND RESPONSIBILITIES:

· Develop and maintain strong relationships with a portfolio of clients to ensure high satisfaction and retention.

· Understand customer need and handle their queries

· Close a customer sale and achieve targets quarterly

· Understanding Customers needs and identifying sales opportunities.

· Help customers understand new features or services and ensure effective adoption.

· Gather customer feedback and relay it to the product and development teams to help drive improvements.

· Identify opportunities for upselling or cross-selling and work closely with the sales team.

· Keeping up with product and service information and updates.

· Creating and maintaining a database of current and potential customers.

· Monitor customer usage and engagement data to identify risks or opportunities and take proactive steps.

· Closing sales and achieving sales target.

QUALIFICATION AND SKILLS REQUIRED:

· Bachelor's degree in Business, Marketing, Communications, or a related field.

· Excellent communication, interpersonal, and relationship-building skills.

· Strong problem-solving skills and a proactive mindset.

· Strong negotiation and persuasion skills.

· Willingness to travel for client meetings and industry events.

· ⁠Ability to achieve targets.

Job Types: Full-time, Permanent

Pay: ₹10, ₹15,000.00 per year

Work Location: In person



  • Chennai, Tamil Nadu, India TargetBay Full time

    **About TargetBay**: **Experience**:2 - 5 yrs **Location**:Perungudi, Chennai **Shift**:US Shift **Roles and Responsibilities**: This is a full-time on-site role for a Customer Success Executive at TargetBay. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include...


  • tamil nadu, India Sulekha Full time

    Customer Success Executive – Social Media MarketingLocation: Perungudi, ChennaiExperience: 6 Months – 1+ YearsCompany: Sulekha.comAbout the Role: Are you passionate about social media and helping businesses shine online? Sulekha.com is seeking a Customer Success Executive to manage and grow the digital presence of MSMEs across platforms like Facebook,...


  • Chennai, Tamil Nadu, India SuperOps.ai Full time

    Seniority level Mid - Senior level Location Chennai Nature of job Full-time **About your role at SuperOps**: SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners...


  • Chennai, Tamil Nadu, India SANeforce Full time

    **JOB DESCRIPTION** **Job Title**: Executive - Customer Success **Location**: Chennai **Experience**: 2-3 years **SANeForce** is a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System (DMS), and Payroll Management across various industries such as Pharmaceutical,...

  • Customer Success Manager

    6 minutes ago


    Chennai, Tamil Nadu, India Pando Full time

    Pando is a global leader in supply chain technology building the world s quickest time-to-value Fulfillment Cloud platform Pando s Fulfillment Cloud provides manufacturers retailers and 3PLs with a single pane of glass to streamline end-to-end purchase order fulfillment and customer order fulfillment to improve service levels reduce carbon footprint and...


  • Choolai, Chennai, Tamil Nadu, India Printrove Products Private Limited Full time

    **About This Opportunity** Join Printrove as we revolutionize India's print-on-demand industry. We empower entrepreneurs and creators to build profitable brands without the complexities of inventory management, shipping logistics, or operational overhead. As our Customer Support Executive, you'll be the bridge between our innovative platform and the...


  • T Nagar, Chennai, Tamil Nadu, India Traecit Business Consultants Full time

    **Job Description - Customer Success Executive** - Ensuring that the needs of the clients are met so that they are satisfied and leads to increase in the profit of the organization. - Attending meetings with clients or interacting with them via telephone or written communication. - Advising the higher management about the client needs. - Taking enquiry...


  • Chennai, Tamil Nadu, India CADD Centre Full time

    **Job Summary**: **Key Responsibilities**: - **Onboarding Support**: - Welcome new students and provide orientation on course content, schedules, and platform usage. - Guide students through the registration process and support them in accessing learning resources. - **Student Relationship Management**: - Build strong relationships with learners to ensure...


  • Anna Salai, Chennai, Tamil Nadu, India BookWater Full time

    **Job Title**: Customer Experience Executive **Job Summary**: We are looking for a motivated and detail-oriented Customer Experience Executive to join our team. The role involves providing excellent service to our customers, handling inquiries, resolving complaints, and ensuring a seamless experience across all touchpoints. **Key Responsibilities**: -...

  • Client Onboarding

    2 weeks ago


    Chennai, Tamil Nadu, India, Tamil Nadu InfoNix WebLab Full time

    Fast-growing B2B SaaS company revolutionizing the hospitality and travel ecosystem through its platforms Hobse and Plato. We enable hotels, travel agents, and corporates to connect, transact, and reconcile seamlessly through cloud-based automation, fintech integration, and AI-driven revenue intelligence. We’re building the next generation of hospitality...