Executive- Customer Success

2 days ago


Chennai Tamil Nadu, India SANeforce Full time

**JOB DESCRIPTION**

**Job Title**: Executive
- Customer Success

**Location**: Chennai

**Experience**: 2-3 years

**SANeForce** is a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System (DMS), and Payroll Management across various industries such as Pharmaceutical, Healthcare, Hospital, Diagnostic, FMCG, Consumer Goods, and Dairy Industry. We are a well-established company in the industry, having helped more than 200,000 users worldwide. Our mission is to deliver solutions with real business significance to meet our customers' essential business priorities, recognize the needs of consumers, and gain a leading role in the industry.

**Job Summary**:
**Key Responsibilities**:

- Accurately enter, validate, and maintain large volumes of data in databases and systems.
- Perform data uploads and ensure data integrity and accuracy.
- Generate and analyze reports using PivotTables and other Excel functions.
- Utilize advanced Excel formulas such as VLOOKUP, INDEX/MATCH to solve data-related challenges.
- Troubleshoot data discrepancies and implement corrective actions.
- Collaborate with cross-functional teams to ensure seamless data management.
- Maintain documentation of data processes and automation scripts.

**Required Skills and Qualifications**:

- 2-3 years of experience in data entry and data management.
- Proficiency in Microsoft Excel, including PivotTables, VLOOKUP, INDEX/MATCH.
- Strong knowledge of VBA Macros for automation.
- Attention to detail and a commitment to data accuracy.
- Excellent organizational and time management skills.
- Ability to troubleshoot and solve data-related issues efficiently.
- Strong communication skills for collaboration with team members.

**Preferred Qualifications**:

- Experience in CRM or sales force automation tools.
- Exposure to database management systems.
- Understanding of data security best practices.



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