IVR Testing

15 hours ago

Hyderabad, Telangana, India Virtusa Full time ₹ 5,00,000 - ₹ 15,00,000 per year

p1c3tstsAtleast 3+ years work experience in QA - Manual + Functional Automation. Also must be proficient in English & Spanish Language Must have good hold on both English and Spanish language understanding and speakingMuse be proficient in Spanish Language , validate gramatically for lexical accuracy Should be able to analyze and test English language text is correctly translated to Spanish audio in DTMF(Spanish audio converted is not changing meaning and it's gramatically correct for lexical accuracy)Knowledge on web services or API testingShould have good experience in writing SQL queriesExperience as testing engineer with emphasis on IVR, telecommunications domain (with CTI,Agent functionalities ) in contact center space.Must have previous IVR testing experience, like IVR application familiarity (speech & DTMF systems)Prior experience with using Cyara tool and creating test cases in Cyara Ability to analyze and generate system test plan/test cases based on given specification/BRD's/requirementAbility to set up test data and execution of test cases, produce test execution report and help development team by providing required test data for bug fixesMust have experience in testing E2E functionality in telecom domain.Should have experience on using Octane toolKnowledge of testing Gen AI Prompts, LLM models will help executing roles & responsibilities Knowledge of testing Gen AI Prompts, LLM modelsStrong problem-solving skills and attention to detail.Excellent communication and collaboration abilities.

  • IVR Test, CYARA Professional

    22 hours ago

    Hyderabad, Telangana, India IDESLABS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Design, develop, and execute IVR test cases using Cyara tools.Automate functional, regression, and load testing for voice and digital customer journeys.Validate call flows, prompts, speech recognition, DTMF, and customer experience across IVR systems.Collaborate with developers, business analysts, and operations teams to gather...

  • Genesys Test Engineer

    2 weeks ago

    Hyderabad, Telangana, India Solugenix Full time ₹ 4,00,000 - ₹ 12,00,000 per year

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  • Quality Engineer

    21 hours ago

    Hyderabad, Telangana, India INFEC Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: Quality Engineer (Software Engineer Position)Location:Hyderabad (Hybrid Work Mode)Experience Range:4 – 8 YearsInterview Mode:VirtualEmployment Type:Contract-to-Hire (C2H) –Payroll-based ContractWe are looking for a skilledQuality Engineerwith expertise inautomation testingandtelephony systems (IVR, CTI, Routing). If you have strong...

  • Test Engineer

    2 weeks ago

    Hyderabad, Telangana, India Endpoint Clinical, Inc Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About Us:Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to...

  • Test Engineer

    1 day ago

    Hyderabad, Telangana, India Endpoint Clinical Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Us: Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to...

  • Test Engineer

    18 hours ago

    Hyderabad, Telangana, India Endpoint Clinical Full time ₹ 2,16,000 - ₹ 7,20,000 per year

    About Us: Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to...

  • Amazon Connect Integration

    1 week ago

    Hyderabad, Telangana, India Prodapt Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Overview:Test Amazon Connect flows, Lex bot interactions, and ServiceNow integrations to ensure performance and compliance.Responsibilities:Develop and execute comprehensive test plans for the new IVR, covering all call flows, branching logic, and error paths.Verify that call attributes are correctly set and passed through the system to enable accurate call...

  • Genesys Solution Consultant

    1 week ago

    Hyderabad, Telangana, India Inspiredge IT Solutions Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities : - Lead and execute end-to-end Genesys Cloud implementations, upgrades, and migrations for various clients. - Conduct detailed technical workshops and discovery sessions to gather and document client business and technical requirements. - Design, develop, and optimize sophisticated IVR (Interactive Voice Response) and Call Flow...

  • QA & Testing Senior Advisor - HIH - Evernorth

    1 week ago

    Hyderabad, Telangana, India The Cigna Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    QA & Testing Senior Advisor - HIH - EvernorthAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.QA &...

  • Prompt Engineer

    2 weeks ago

    Hyderabad, Telangana, India Synergy Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Prompt EngineerLocation: Hyderabad, IndiaRequired Skills & Qualifications3–4+ years of professional experience as a Prompt Engineer or in appliedLLM/NLP solutions.Expertise in prompt design, testing, and optimization across differentmodels.Experience with conversational AI platform (added advantage).Proficiency in scripting (Python/JavaScript) for...