Lead Generation Researcher

Our Mission

Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

We're 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on Our Mission:

As a Lead Generation Researcher, you'll research information and data points on healthcare professionals and institutions to build up a potential client base for the Sales team to reach out to them.

You'll Enjoy This Role if You…

• Are excellent with organic & secondary research and have a keen eye for detail
• Are outstanding in communicating effectively (both verbal and written)
• Are a team player, who is eager to work in an extremely happy, fun, and progressive environment
• Are remarkable at time management and prioritization, managing large sets of data efficiently
• Have working knowledge of MS Office and/or Google Spreadsheet, etc.

Your Day-to-Day Is…

You'll research individual practices/clinics as well as large medical entities across the US to identify the market scope. The process will start with organically searching for specific medical specialty groups
across the states, with the goal to track and curate a maximum number of leads and/or verify the existing information available in our database. You'll need to capture account details like - account
name, website of doctors, address, phone number, key point of contacts, their emails, etc. Upon researching this information, the final step would be to record it in our internal tools.

• Conduct secondary research to help us find quality leads across the US within the given timeframe
• Capture & update all the relevant records/information in the database
• Follow and improvise on the research steps, wherever necessary
• Meet personal/team qualitative and quantitative targets

You'd be Successful in This Role if You Have…

• At least a bachelor's degree from a reputed institution (good percentage or a minimum of 50% to 60% in 10th/12th/graduation and above)
• 0-2 years of work experience
• Proficiency in MS Excel, Google Sheets, MS Word, and Internet Research
• Excellent verbal and written communication skills in English
• Ability to learn quickly and readily adapt to change
• Strong analytical skills, attention to detail and sharp focus
• Strong interpersonal and team skills, but still be able to work independently to accomplish team goals

Benefits:

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks – think catered lunch every day, Ping Pong, etc.
• Daycare/creche facility for kids
• The chance to create a better healthcare experience for millions of patients
• Corporate wellness programs with Headspace.
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave(over 5 years)
• Annual sponsored health check-ups
• Zocdoc is certified as a great place to work

About us
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. 

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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