Delivery Manager

1 day ago

Chennai, Tamil Nadu, India BOCXY TECHNOLOGIES PRIVATE LIMITED Full time ₹ 6,50,000 - ₹ 24,00,000 per year

Key Responsibilities

1. Project Planning & Execution

  • Develop detailed project plans, delivery roadmaps, timelines, and resource allocation plans.
  • Monitor daily progress to ensure smooth execution and on-time delivery.
  • Identify risks early and implement mitigation plans proactively.

2. Client & Stakeholder Management

  • Serve as the main communication bridge between clients and the internal teams.
  • Conduct regular review meetings with clients to update progress, collect feedback, and address issues.
  • Ensure customer satisfaction through effective engagement and timely resolution of concerns.

3. Team Leadership & Coordination

  • Lead cross-functional teams including developers, QA, designers, support staff, and operations.
  • Assign tasks, track performance, and mentor team members to ensure high productivity.
  • Foster a collaborative and positive work environment.

4. Delivery Governance & Quality Assurance

  • Ensure all deliverables meet quality standards, company policies, and client expectations.
  • Conduct periodic audits, reviews, and testing to maintain delivery excellence.
  • Enforce best practices, SOPs, and compliance guidelines.

5. Budgeting & Resource Management

  • Manage project budgets, forecast resource requirements, and minimize cost overheads.
  • Track utilization and ensure optimal use of manpower and tools.
  • Approve invoices, work orders, and additional resource requests.

6. Process Improvement

  • Continuously assess existing processes and identify improvement opportunities.
  • Implement automation, new tools, or methods to enhance delivery efficiency and reduce TAT.
  • Conduct post-project reviews and document learnings.

7. Risk & Issue Management

  • Track risks, dependencies, and blockers throughout the project lifecycle.
  • Provide timely escalation and drive quick resolutions.
  • Maintain a risk log and update mitigation plans regularly.

8. Reporting & Documentation

  • Prepare weekly/monthly status reports for internal leadership and clients.
  • Maintain proper documentation including project plans, SOW, reports, and delivery trackers.
  • Present delivery metrics, KPIs, and progress updates to management.

Key Skills & Competencies

  • Strong project management and organizational skills
  • Excellent communication and stakeholder handling ability
  • Good leadership, team management, and conflict-resolution skills
  • Knowledge of Agile / Scrum / Waterfall methodologies
  • Ability to work under pressure and meet tight deadlines
  • Problem-solving mindset and decision-making skills
  • Hands-on experience with project tracking tools (Jira, Asana, MS Project, etc.)

Educational & Experience Requirements

  • Bachelor's degree in Engineering, Computer Science, or related field
  • 5–10+ years of experience in project or delivery management
  • Experience managing multiple projects simultaneously
  • Certifications like PMP, Scrum Master, or Prince2 (added advantage)

Job Type: Full-time

Pay: ₹736, ₹2,409,756.91 per year

Benefits:

  • Food provided
  • Paid sick time
  • Provident Fund

Work Location: In person

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