Senior Quality Analyst

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys' platform and cloudbased solutions in over 3,000 laboratories across 34 countries....

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...

Quality AnalystThe primary task of the quality analyst is call monitoring and providing actionable insight. Through callmonitoring, a QA analyst will gather information to help improve agent performance and overall teamperformance.Roles & ResponsibilitiesConduct regular Call audits for the Agents.Create quality measurements to track improvement in...

Quality Analyst – Customer Support (Voice / Chat)Location: BangaloreShift: RotationalAbout the RoleWe are looking for a Quality Analyst to evaluate and improve performance across customer interactions. The role focuses on monitoring voice and chat communications, identifying gaps, and ensuring adherence to quality and compliance standards.Key...

Location: HSR Layout, BangaloreTimings: 11:00 AM 8:00 PMWorking Days: 6 days a weekRole: Quality Analyst (Sales Process)Were looking for a detail-oriented and proactive Quality Analyst to join our growing team at Leap Scholar.Key Responsibilities:Conduct sales call audits to ensure quality and compliance with company standardsProvide constructive feedback...

Role: International Voice Process – US HealthcareJob Title: Quality Analyst (On Paper) - International Voice ProcessLocation: BangaloreInterview Mode: VirtualExperience: Minimum 4+ to 9yrs YearsAbout the RoleWe are looking for an experienced professional for an International Voice Process role in Bangalore. The ideal candidate should have a minimum of 4...

Opening For Quality Analyst   Roles and Responsibilities   Job Location : - Bangalore ·       Participating in design of call monitoring formats and quality standards. ·       Performing call monitoring, identifying errors and best practices on the call. ·       Documenting call behaviours and giving appropriate feedback to the...

We are recruiting for a Senior Analyst in the Operational Excellence Hub (OEH) of KPMG Business Services Reporting @ KGS team. The role will involve working closely with the service management team onshore and offshore: The role will include working closely with the onshore and offshore managers of Service Delivery Operations Team to delivery accurate and...

QualificationsBachelor's degree (any field) with 1-2 years of demonstrated experience as a Quality Analyst or in a comparable positionProven experience in delivering training and public speaking engagementsAdept at generating reports and utilizing data analysis tools such as Microsoft Excel and Google SheetsSkillsetStrong analytical and detail-oriented...

Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role, you'll...