
Relationship Manager
3 days ago
Key Responsibility Areas:
Member Relations:
- Be the first point of contact for all member-related support.
- Respond to queries, take feedback, and ensure members have a smooth and pleasant experience at the club.
- Build long-term relationships and assist in creating a member-friendly environment.
Club Sales:
- Handle all sales-related enquiries including memberships, banquets, rooms, and golf events.
- Explain offerings, share pricing, do follow-ups, and convert leads into confirmed bookings or memberships.
- Work towards monthly sales targets and maintain enquiry records.
Marketing Support
- Coordinate with the marketing team for WhatsApp campaigns, social media content, emailers, and promotions.
- Share client feedback and ideas for improving communication.
Coordination & Reporting
- Maintain daily logs of enquiries and updates.
- Share reports with seniors and coordinate with internal teams like reception, F&B, and operations to ensure smooth client experience.
Other Responsibilities
- Support in club events, member activities, and assist with any task assigned by senior management.
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