IT Operations Manager

3 days ago

Goregaon East Mumbai Maharashtra, India Inneate Hub Private Limited Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job brief

We are looking for an IT Operations Manager to implement our CRM & ERP systems across head office & factory site.

IT Operations Manager responsibilities include setting up relevant technology systems, monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration and system security.

Ultimately, you'll design and ensure our IT systems are secure, consistent and reliable.

Responsibilities

  • Maintain and optimize local company networks and servers
  • Set-up entire ZOHO One business suite & ODOO for all critical stakeholders
  • Be responsible for device and password management
  • Support set-up for new joinees
  • Oversee data backup and system security operations (e.g. user authorization, firewalls)
  • Manage installations, upgrades and configurations of hardware and software
  • Assess system performance and recommend improvements
  • Resolve issues escalated by technicians and engineers
  • Ensure data is handled, transferred or processed according to legal and company guidelines
  • Provide support and guidance to stakeholders via help desk
  • Control costs and budgets regarding IT systems
  • Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
  • Develop IT policies and practices

Requirements and skills

  • Proven experience as IT Engineer
  • Sound with CRM's like ZOHO & ODOO
  • Experience with system installation, configuration and analysis
  • Thorough knowledge of networks and cloud computing
  • Knowledge of data protection operations and legislation (e.g. GDPR)
  • Leadership and organizational skills
  • Ability to manage multiple projects
  • Outstanding communication skills
  • Problem-solving aptitude
  • BSc/BA in Computer Science, IT or relevant field

Job Type: Full-time

Benefits:

  • Paid sick time

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Experience:

  • total work: 2 years (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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