Service Desk UK

Role OverviewJoin our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential.Required...

2-5 years of experience in an IT support/help desk environment.Exposure to ticketing system ServiceNowMandatory experience in Call, Email and Chat service desk support.Log, categorize, & prioritize incidents and service requests in the ITSM tools.

SUMMARYImaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately focused on our vision to Connect Imaging to the CureTM. Everything we do is aligned with this singular purpose. We work every day excited to advance imaging science, technology, and services to bring curative technologies to...

About The RoleWe are seeking an Service Desk Analyst (L1 Desk) withminimum 2+ years of experience in an IT support/help desk environment.RequirementsExposure to a ticketing system for example ServiceNow and Remedy.Act as the first point of contact for users reporting IT issues or requesting services.Log, categorize and prioritize incidents and service...

About the JobThe Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the support they require.The role is a combination of general management, service operations, and special projects. The Service Desk...

Job Category Service Operations Expect more Connect more Be more at Diebold Nixdorf Our teams automate digitize and transform the way more than 75 million people around the globe bank and shop in this hyper-connected consumer-centric world Join us in connecting people to commerce in this vital rewarding role Provides leadership and oversight...

Job Title: Service Desk Dispatcher - Night Shift JobLocation:Hyderabad (WFO), preferred candidate must be from HyderabadJob Type: Full-timeWho We Are:Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature...

Responsibilities Manage and resolve incidents efficiently to ensure minimal disruption to business operations Provide expert support for service desk operations ensuring timely and effective resolution of user issues Utilize Service Now platform to track manage and report incidents and service requests Implement and maintain Windows-based systems to ensure...

ResponsibilitiesManage and resolve incidents efficiently to ensure minimal disruption to business operationsProvide expert support for service desk operations ensuring timely and effective resolution of user issuesUtilize Service Now platform to track manage and report incidents and service requestsImplement and maintain Windows-based systems to ensure...

About the JobThe Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams....