Operations Supervisor

4 days ago


Kuwait City, Al Asimah, India ALGHANIM INDUSTRIES Full time ₹ 40,000 - ₹ 80,000 per year
Job Description

Operations Supervisor - Sama X Kuwait

Date: 28 Aug 2025
Location: KW
Company: Alghanim Industries

Sama X transforms complex satellite connectivity into seamless, reliable experiences. As an authorized global Starlink reseller, we provide tailored solutions that enhance digital prosperity across MENA and South Asia. We focus on delivering professional-grade connectivity to digital professionals, businesses, and telecom operators where terrestrial networks fall short. Backed by Alghanim Industries, we combine technological capability with local expertise to simplify access to connectivity everywhere.

Job Summary:

Seeking an experienced Operations Supervisor to manage inventory, coordinate services with partners, and ensure exceptional customer experience in telecom field operations. This role involves overseeing partner relationships, ensuring SLA compliance, resolving customer issues, and enhancing operational efficiency through system updates and KPI reporting.

Key Responsibilities:
  • Inventory Management: Oversee inventory within the country in collaboration with the warehousing partner; ensure safekeeping of inventory and safe receipts and dispatches
  • Service Coordination: Work closely with service partner/s on timely closure of deliveries, installation & maintenance service tasks within the predefined SLA and jointly own the KPIs on the same
  • Quality Assurance: Ensure quality of service delivery is monitored and agreed SOPs are followed at customer site
  • Customer Issue Resolution: Own the troubleshooting of customer issues raised by the customer support team, working along with our partners and their teams
  • KPI Reporting & System Updates:
    • Inventory including daily receipts, dispatch & available inventory
    • Installations and maintenance Task completion status, analysis on pending tasks with ageing view
    • SLA adherence report with RCA on misses
    • Customer satisfaction scores
Candidate Requirements:
  • Experience: At least 5 years of cumulative experience in telecom field operations or managing field operations teams
  • Customer Interaction: Experience in customer-facing operations, including visiting customer sites and interacting with customers
  • Communication & Etiquette: Fluency in English is mandatory. Bilingual proficiency in English and Arabic will be considered an advantage. Candidates should be presentable when engaging with customers and capable of interacting professionally with partners over email
  • System Skills: Fundamental understanding on the usage of MS Excel and field management systems


  • Kuwait City, Al Asimah, India ALGHANIM INDUSTRIES Full time ₹ 15,000 - ₹ 30,000 per year

    Job Description Freight Officer Date: 3 Sept 2025Location: KWCompany: Alghanim IndustriesRole Name: Freight OfficerJob Summary: Reporting to the Operations Supervisor, the Freight Officer should be able to handle all queries sea & air freight for import shipments for various customers by following up and arranging required services, routing by...

  • Driver Installer

    4 days ago


    Kuwait City, Al Asimah, India ALGHANIM INDUSTRIES Full time ₹ 780 - ₹ 30,000 per year

    Job Description Driver Installer - Heavy Date: 27 Jul 2025Location: KWCompany: Alghanim IndustriesLong Description Job Summary To deliver and install appliances sold by AE to customers' premises on the address mentioned on the delivery note and to explain them the operating instructions and features of the product after installation.Job...

  • Site Supervisor

    1 week ago


    Electronic City, Bengaluru, Karnataka, India Global Furnovate Full time

    **Roles and Responsibilities**: - **Measurement Execution**: - Take precise measurements of various materials, structures, or areas as required by the project specifications. - Use appropriate measurement tools and equipment (e.g., tape measures, laser measuring devices, total stations) to collect data. - Measure dimensions, distances, and other relevant...

  • Company Supervisor

    6 days ago


    Surat City, Surat, Gujarat, India Digitrexstudio Full time

    We are hiring for company supervisor **Responsibilities**: Manage, train, and monitor team members and team leads. Hiring ,direct and assign employees as needed to ensure all aspects of quality product or service delivery. Monitor employee compliance with operational standards, along with other department and company policies and...


  • Mahindra World City, Maraimalai Nagar, Tambaram, India Prometo Consulting Full time ₹ 8,00,000 per year

    We are Hiring Production Shift SupervisorsA Leading Manufacturing Company in Chennai is looking for experienced Production Shift Supervisors to join their teamTo Apply: Interested candidates can reach out to Vinesha via Call/WhatsApp at or send your resume to Position: Production Shift SupervisorLocation: Tambaram, ChennaiEducation: Diploma /...

  • Project Supervisor

    1 week ago


    Dehradun City, Dehradun, Uttarakhand, India RAYSTEEDS ENERGY PRIVATE LIMITED Full time

    About the company Raysteeds Energy Private Limited Company is a registered entity with the Ministry of Corporate Affairs Government of India. The company has its corporate identity number as U74999UR2016PTC007094 and is headquartered in Dehradun, Uttarakhand, with a branch office in Varanasi, Uttar Pradesh. Our main focus is on developing renewable energy...

  • Site Supervisor

    2 weeks ago


    Electronic City, Bengaluru, Karnataka, India Silver sky co living Full time

    A **Site Supervisor** plays a critical role in managing construction or project sites, ensuring that operations run smoothly, safely, and on schedule. Below is a detailed breakdown of typical **duties and responsibilities** for a Site Supervisor: **Core Duties and Responsibilities**1. **Project Oversight** - Monitor day-to-day operations at the site. -...


  • Ambala City, India Palmdale Resort Full time

    The Housekeeping Supervisor is responsible for planning, organizing, and developing the overall operations of the housekeeping department in accordance with national, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. - Responsible for staffing, scheduling, training and...

  • Operator

    4 days ago


    Bokaro Steel City, Jharkhand, India Bala Ji Trders Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    We are looking for a skilled and detail-oriented Machine Operator to join our team. The Machine Operator will be responsible for operating, monitoring, and maintaining machines to ensure smooth production processes. The ideal candidate should have prior experience in operating industrial machines, strong attention to detail, and a commitment to workplace...

  • Security Supervisor

    5 days ago


    Gurgaon, Fortis Memorial Research Institute - Gurgaon, Fortis Memorial Research Institute Sector , Opposite HUDA City Centre Metro Station, India Fortis Healthcare Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Supervisor SecurityThe Supervisor Security will be responsible for overseeing the security operations at Fortis Memorial Research Institute in Gurgaon. They will ensure the safety and security of the premises, staff, and visitors. The role involves managing security personnel, monitoring surveillance equipment, and implementing security protocols


  • Panvel City, Navi Mumbai, Maharashtra, India CMV Infraprojects Pvt. Ltd. Full time

    **Job Title**: Construction Site Supervisor **Location**: Panvel, Navi Mumbai **Salary Range**: ₹15,000 - ₹18,000 per month **Industry**: Construction / Infrastructure **Job Summary**: **Key Responsibilities**: - Supervise and monitor day-to-day site operations and construction activities. - Ensure all work is carried out as per design, safety...

  • Operations Supervisor

    15 hours ago


    HITEC City, Hyderabad, Telangana, India RACEnergy Full time

    **Overview** RACE is building and deploying India’s most advanced battery-swapping infrastructure for use in 3-wheelers and 2-wheelers. We are a deep-tech start-up building and pushing the boundaries of battery-swapping technology. RACE was founded in Hyderabad in 2018 by two BITSian alumni with the intention of accelerating the electric vehicle adoption...