
Reservation Executive
2 days ago
Role Description
This is a full-time, on-site role for a Reservation Executive located in Gurugram. The Reservation Executive will be responsible for managing reservations, providing exceptional customer service, and contributing to sales efforts. Daily tasks include handling booking inquiries, processing reservations, addressing customer needs, and working closely with the sales team to maximise bookings and revenue.
Key Responsibilities:
- Handle all incoming calls, emails, and online inquiries related to room reservations.
- Provide accurate information regarding room types, rates, facilities, promotions, and availability.
- Process individual and group bookings through the hotel's reservation system.
- Maintain up-to-date records of bookings, cancellations, and modifications.
- Coordinate with the Front Office and Housekeeping teams for smooth guest arrivals and departures.
- Ensure maximum room occupancy and assist in implementing yield management strategies.
- Follow up with guests for confirmation, advance payments, and special requests.
- Maintain a professional and courteous approach to all guests and partners.
- Prepare daily reservation reports and communicate occupancy forecasts to management.
- Handle travel agent and OTA (Online Travel Agency) reservations as per policy.
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Reservation Executive
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Uttar Pradesh, India ZiT Car Rental Full timeFull Time - Gurugram Executive - Reservation & Operation Location - Gurgaon Education - Minimum graduate Job profile - Good communication skills, Basic Computer knowledge, Polite with a positive approach, comfortable with the rotational shift, **Job Features**: - Job Category- Operation, Reservation- Car Rental- Reservation & Operation
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Reservations-executive
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Indore, Madhya Pradesh, India Marriott International, Inc Full time**Job Number** 24037562 **Job Category** Reservations **Location** Fairfield by Marriott Indore, Plot No 18/C CA Scheme 94 Ring Road, Indore, Madhya Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....