Customer Experience Officer

2 weeks ago


Jaipur, Rajasthan, India Swastha Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Join Us in Redefining Elderly Care with Compassion & Innovation

Company Description

Swastha is a healthcare startup on a mission to transform elderly care with compassion, innovation, and trust. Founded by professionals with
60+ years of combined corporate experience
, we enrich the lives of seniors and their families through personalized support, healthcare services, and meaningful companionship. Our vision is simple yet powerful—ensuring dignity, well-being, and happiness for every elder we serve. Visit us at

Role Description

We are hiring a Customer Experience Officer
(Full-time, on-site in Jaipur) who is passionate about delivering exceptional experiences for families and elders. If you thrive in a startup environment and care deeply about service, this role is for you

You'll act as the bridge between families and caregivers—onboarding customers, resolving concerns, enhancing service delivery, and collaborating with operations to improve processes. The role also requires meeting caregivers and customers at elders' homes when needed to ensure quality service and trust. Female candidates preferred. Based in Jaipur with occasional travel to Gurgaon.

Key Qualifications

3–5 years of experience in Customer Support/Customer Service

Strong interpersonal and problem-solving skills

Excellent communication and empathy-driven service orientation

Must reside in Jaipur (hybrid option available)

Bachelor's degree required; healthcare experience a plus



  • Jaipur, Rajasthan, India Goldenhive Care Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Engage with potential customers and convert inquiries into bookings. Onboard new customersCollect feedback, resolve concerns promptly, ensure service excellence.Ensure timely payments from customerAct as a dedicated POC for customer's family


  • Jaipur, Rajasthan, India TalentGuru Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Summary:We are seeking a confident and customer-focused individual to demonstrate our products to walk-in customers, explain their features and benefits, and support the sales process by creating an engaging in-store experience.Key Responsibilities:Greet walk-in customers and understand their needs.Demonstrate product features, usage, and benefits...

  • Office Executive

    3 days ago


    Jaipur, Rajasthan, India Reliant Housing Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Office Executive – Real Estate Location: Mansarovar Extension, Jaipur, Rajasthan Industry: Real Estate – Sales & Customer Handling Experience: 2–4 Years (Real Estate Preferred)Role SummaryWe are seeking a smart and organized Office Executive to handle documentation, coordination, reporting, and daily administrative support at our sales office....


  • Jaipur, Rajasthan, India Sutatva Nature Care Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage customer relationships through effective communication and issue resolution.* Handle counter sales with professionalism and efficiency.

  • Office Manager

    3 days ago


    Jaipur, Rajasthan, India Teja Technology Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionTeja Technology Private Limited is a renowned IT software solution provider based in Arain Kishangarh Ajmer, Rajasthan, India. We specialize in a wide range of software products such as Advanced Banking Software, E-commerce solutions, MLM Software, Restaurant and Billing Software, and ERPs for schools, colleges, hotels, and hospitals. Our...

  • Customer Service

    2 weeks ago


    Jaipur, Rajasthan, India BELIERVER INFOSERVE PVT Full time ₹ 3,60,000 - ₹ 5,04,000 per year

    Job Title: Customer Service / Sales ExecutiveLocation: Jaipur (Work from Office)Company: TeleperformanceEmployment Type: Full-TimeAbout the Role Teleperformance, a global leader in customer experience management, is hiring experienced Customer Service and Sales Executives for its Jaipur office. The role involves assisting customers, resolving queries, and...


  • Jaipur, Rajasthan, India Ambition Global services Full time ₹ 3,24,000 - ₹ 4,20,000 per year

    International Process Executive (Voice & Chat Support – Jaipur Office)About the Company:We are a globally recognized business process outsourcing (BPO) company delivering customer support solutions for leading international brands. Our modern office in Jaipur offers a vibrant and growth-focused work culture for young professionals across India.Job...


  • Jaipur, Rajasthan, India AU SMALL FINANCE BANK Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAU SMALL FINANCE BANK was founded by Mr. Sanjay Agarwal, a distinguished Chartered Accountant, and his proficient team two decades ago. Initially established as AU Financiers, the company has evolved into a leading small finance bank, focusing on customer-centric solutions. Located in Jaipur, we continue to grow with a community-focused...

  • Customer Chat Support

    2 weeks ago


    Jaipur, Rajasthan, India Ambition Global services Full time ₹ 2,70,000 - ₹ 4,32,000 per year

    International Customer Support Executive – Global Voice & Non-Voice (Work from Office, Jaipur)Job Location: Jaipur, RajasthanHiring From: PAN India (All States Welcome)Work Type: Full-Time | Work from OfficeSalary: ₹27,500 – ₹36,000/monthBenefits: Relocation Bonus + 14-Day Hotel Stay + Paid Training + IncentivesCompany Overview:Join one of India's...


  • Jaipur, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are looking for a skilled Front Office Supervisor to join our team at Clarion Inn. The ideal candidate will have 3-5 years of experience in the hospitality industry, preferably in front office operations.Roles and ResponsibilitySupervise and coordinate front office staff activities to ensure excellent customer service.Manage front desk operations,...