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System Engineer
2 weeks ago
Key Responsibilities:
- Install, configure, and maintain Windows/Linux-based servers, desktops, and network equipment.
- Manage day-to-day IT support tasks including user setup, hardware troubleshooting, and network monitoring.
- Set up, configure, and maintain dialer systems (e.g., VICIdial, GoAutoDial, or similar).
- Monitor dialer performance and troubleshoot issues related to call drops, agent connectivity, and server load.
- Manage user access, extensions, and campaigns on dialer platforms.
- Handle VoIP-related configurations and coordinate with telecom providers.
- Ensure data backups, system updates, and security patches are regularly applied.
- Document configurations, procedures, and logs for system and dialer setups.
Required Skills:
- Strong knowledge of System Administration (Windows & Linux OS).
- Experience with dialer systems like VICIdial, GoAutoDial, etc.
- Understanding of VoIP, SIP, and Asterisk-based systems.
- Familiarity with networking concepts – IP, DNS, DHCP, VPN, firewalls.
- Ability to troubleshoot server and system performance issues.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Experience:
- elementor: 1 year (Preferred)
Work Location: In person
