Team Leader

3 days ago


Bengaluru, Karnataka, India Ujjivan Small Finance Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  1. ROLE PURPOSE & OBJECTIVE

  2. Responsible for managing a team of 15 to 20 Officers & Senior Officers of Outbound customer service

  3. Sales lead generation through various campaigns targeted on outbound sales calling for new customer acquisition.
  4. Track conversion across campaigns and products.
  5. Assists internal verticals in understanding sales opportunities and generate leads across product lines.
  6. Conduct basic training for tele callers for their campaigns.

Business/ Financials

  • Monthly target adherence
  • Increase lead conversion from cross selling
  • Value Generation from campaigns
  • Regular follow up with business team and coordinating with branches and other alternate channels
  • Design new campaigns

Customer (Both Internal & External)

  • Market available training opportunities to employees and provide necessary information
  • Provide performance feedback to team members & responsible for the professional development of the members.
  • Customer retention checks.
  • Conduct basic training for tele callers for their campaigns.

Internal Process

  • Develop models for improving sales lead generation through various campaigns.
  • Attrition & Shrinkage to be managed within the existing parameters.
  • Assists Businesses with understanding sales opportunities.

Innovation & Learning

  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and for the team.
  • Ensure weekly reviews are conducted with the team.
  • Awareness of standards and best practices of peers in the banking industry
  • Maintain adequate knowledge of company products, services & processes

  • Team Leader

    2 weeks ago


    Bengaluru, Karnataka, India ASBS & Co Full time

    Position OverviewThe Team Leader will oversee day-to-day operations within the Audit & Assurance Department, ensuring timely client communication, quality review of work, team discipline, and knowledge transfer. The role demands strong leadership to mentor project leaders, manage client expectations, and drive operational efficiency while fostering a culture...

  • Team Leader

    2 weeks ago


    Bengaluru, Karnataka, India Hiresquad Resources Full time

    Leading BPO in HyderabadHiring For Team Leader/Assistant ManagerBanking ProcessRequire min 1Year as Team Leader Experience in International BPOLooking for Candidates from BPO ONLYStrong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLAMust have Excellent Communication SkillsCTC UPTO 8PAShifts 24*7 Mail CV at simmi@hiresquad.in or call at...

  • Team Leader

    2 weeks ago


    Bengaluru, Karnataka, India Hiresquad Resources Full time

    Leading BPO in PuneHiring For Team Leader/Assistant ManagerUS Healthcare ProcessRequire Experience in Healthcare(Mandatory)Require min 1Year as Team Leader Experience in International BPOLooking for Candidates from BPO ONLYStrong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLAMust have Excellent Communication SkillsCTC UPTO 8PAShifts 24*7...

  • Team Leader

    3 weeks ago


    Bengaluru, Karnataka, India Check Point Software Full time

    The incumbent will be in charge of the APAC Diamond Services team and ensure that the customer experience delivered to our VIP customers are of the highest standards and aligned to our company values. This role would suit an experienced leader with an excellent track record in driving business forward by building a talented team, creating positive...

  • team leader

    5 days ago


    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - F&B Service is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the...

  • Team Leader

    3 weeks ago


    Bengaluru, Karnataka, India JP Morgan Chase Full time

    Team Leader - Alternative Fund Services - Private Equity and Real Estate Services Fund AdministrationJoin a team of passionate and dedicated professionals in Alternative Fund Administration industry working for one of the world's most innovative banks. Posting description:- The ideal candidate for this role should have a strong background in accounting,...


  • Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Counselling Team Leader">    About the Role:The Counselling Team Leader will play a pivotal role in driving strategic processes, guiding counselling teams, and spearheading growth initiatives for Leap Scholar.This position involves owning regional profit-loss accounts for teams of counsellors, leading teams of 80-100 counsellors by...

  • Team Leader

    1 week ago


    Bengaluru, Karnataka, India Refex Group Full time ₹ 30,000 - ₹ 3,50,000 per year

    Key Responsibilities:Lead, coach, and motivate a team of BPO professionals to achieve operational goals.Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded.Conduct regular team meetings to communicate targets, performance feedback, and process updates.Provide ongoing training and...

  • Team Leader

    2 weeks ago


    Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 20,10,000

    Job Opportunity:We are seeking a seasoned leader to oversee and guide our team's daily operations, ensuring project milestones are met and high standards of quality are maintained.About the RoleTo provide leadership, mentorship, and support to team members, fostering a collaborative environment that promotes growth and development.Coordinate with various...

  • Team Leader

    1 week ago


    Bengaluru, Karnataka, India Mellow Voyages Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Description – Team Leader (B2C – Bangalore)Company: Mellow Voyages Pvt LtdBrands: Mellow Voyages (B2C Travel Agency) & Regal Trip India (B2B South India DMC)Location: Bangalore OfficeDepartment: B2C Sales & OperationsReporting To: Executive Director / Branch ManagerAbout UsMellow Voyages Pvt Ltd is a fast-growing travel company operating with two...