Team Leader

2 weeks ago

Bengaluru, Karnataka, India Ujjivan Small Finance Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

  1. ROLE PURPOSE & OBJECTIVE

  2. Responsible for managing a team of 15 to 20 Officers & Senior Officers of Outbound customer service

  3. Sales lead generation through various campaigns targeted on outbound sales calling for new customer acquisition.
  4. Track conversion across campaigns and products.
  5. Assists internal verticals in understanding sales opportunities and generate leads across product lines.
  6. Conduct basic training for tele callers for their campaigns.

Business/ Financials

  • Monthly target adherence
  • Increase lead conversion from cross selling
  • Value Generation from campaigns
  • Regular follow up with business team and coordinating with branches and other alternate channels
  • Design new campaigns

Customer (Both Internal & External)

  • Market available training opportunities to employees and provide necessary information
  • Provide performance feedback to team members & responsible for the professional development of the members.
  • Customer retention checks.
  • Conduct basic training for tele callers for their campaigns.

Internal Process

  • Develop models for improving sales lead generation through various campaigns.
  • Attrition & Shrinkage to be managed within the existing parameters.
  • Assists Businesses with understanding sales opportunities.

Innovation & Learning

  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and for the team.
  • Ensure weekly reviews are conducted with the team.
  • Awareness of standards and best practices of peers in the banking industry
  • Maintain adequate knowledge of company products, services & processes

  • Team Leaders

    6 days ago

    Bengaluru, Karnataka, India Closing Gap Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Team Leaders (Sales & Customer Service)Company:Closing GapLocation:HSR Layout, Bengaluru (On-site)Process:Sales & Customer ServiceAbout the RoleWe're looking for passionate and drivenTeam Leadersto join our growingBPO setup in HSR Layout, Bengaluru.If you're someone who loves leading people, hitting targets, and creating a motivated team culture...

  • Team Leader

    6 days ago

    Bengaluru, Karnataka, India EOSGlobe Inc. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWith over 20 years of experience, EOSGlobe Inc. specializes in transforming complex customer experiences (CX) into seamless results. We help businesses resolve customer issues faster, scale support effortlessly during peak seasons, and reduce costs with AI and automation that feels human. At EOSGlobe, we simplify customer experience...

  • Team Leader

    7 days ago

    Bengaluru, Karnataka, India moggs Estates Full time ₹ 4,44,000 - ₹ 17,36,075 per year

    Designation - Team LeaderLocation - Vasanth Nagar, BangaloreExp - 1 to 2 years as Team LeaderLanguages Known - English and HindiAny GraduatesCandidates should be from the BPO/E-commerce/ or any candidates who have handled the Inbound and Outbound TeamSalary - 37KJob rolesMonitoring daily operations and KPIs (Key Performance Indicators)Coaching team members...

  • Team Leader

    3 days ago

    Bengaluru, Karnataka, India PM Hr Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position- Team LeaderB2B international sales experience mandatory.International BPO experience required.Premium US process

  • Team Leader

    1 week ago

    Bengaluru, Karnataka, India Prerana Motors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    TEAM LEADER - InsuranceLeading automobile dealership for Tata Motors Ltd. looking for a talented professional to join the Motor Insurance Renewal team at Bangalore.You will be responsible for leading and monitoring the renewal team, preparing reports and increasing productivity through targeted plans.Skills and Qualifications:· B.Com/ BBA Graduate with...

  • Team Leader

    5 days ago

    Bengaluru, Karnataka, India Bodycraft Salon Spa and Clinic Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionBodycraft Spa & Salon, recognized and awarded among the Top 50 hottest brands of Bangalore for three consecutive years, is a trusted destination for advanced styling, hair and skin care, cosmetology, and wellness services. Founded in 1997 and guided by the expertise of beauty care professional Manjul Gupta, Bodycraft has seen rapid growth...

  • Team Leader

    19 hours ago

    Bengaluru, Karnataka, India Orbitouch outsourcing pvt ltd Full time ₹ 12,000 - ₹ 15,00,000 per year

    Urgent hiring for Team LeaderPosition:- Team LeaderExperienced required: yearsSalary range:-(depends on interview & last drawn ctc)Location:- BangaloreJob Description: As a Team Leader, you will play a crucial role in driving sales and fostering client relationships. Your primary responsibilities will include connecting with potential customers,...

  • Team Leader

    6 days ago

    Bengaluru, Karnataka, India Mars Planning & Engineering Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position: Team Leader Used Water Management & Sewerage System Expert Experience:15–20years, At least 7–10 years in a Team Leader or Senior Expert role.Qualification: Minimum Masters in Environmental Engineering / Public Health EngineeringLocation: Karnataka mostly operating from Bengaluru, visit to sites across Karnataka)We are looking for an...

  • Team Leader

    3 days ago

    Bengaluru, Karnataka, India Hyatt Centric Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Organization- Hyatt Centric Hebbal BangaloreSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the...

  • team leader

    2 weeks ago

    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - F&B Service is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the...