Opening For Front Office Executive

3 days ago

Mumbai, Maharashtra, India Mount Litera School International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

1. Front Desk Management

  • Greet and assist visitors, parents, students, and staff courteously.
  • Maintain a positive and professional school image at all times.
  • Ensure the reception area is tidy, organized, and equipped with necessary materials.

2. Communication & Coordination

  • Answer phone calls, respond to emails, and route messages appropriately.
  • Handle parent and visitor inquiries effectively and provide accurate information about school programs, policies, and events.
  • Coordinate with academic and administrative departments to ensure smooth information flow.

3. Administrative Support

  • Maintain visitor logs, attendance registers, and communication records.
  • Assist in organizing school events, parent meetings, and other functions.
  • Manage incoming and outgoing mail and courier services.
  • Support admissions and enrolment processes as directed by the Admissions Officer or Admin Manager.

4. Record Keeping & Data Management

  • Maintain updated records of student and staff contact details.
  • Manage filing systems, both physical and digital, ensuring confidentiality and accuracy.
  • Support documentation for IB accreditation, training sessions, and school audits when needed.

5. Professional Conduct

  • Uphold the values and culture of the IB school, demonstrating respect, empathy, and effective communication.
  • Ensure adherence to safety and security protocols for all visitors and students.
  • Maintain discretion and confidentiality in handling sensitive information.

Qualifications & Skills Required:

  • Bachelors degree in any discipline (preferably in Administration or Communication).
  • 4–6 years of experience in front office or administrative roles (experience in a school or educational institution preferred).
  • Excellent verbal and written communication skills (English proficiency essential).
  • Strong interpersonal and customer service skills.
  • Proficiency in MS Office (Word, Excel, Outlook) and basic database management.
  • Well-groomed, courteous, and organized.
  • Ability to multitask and remain calm under pressure.

Work Environment:

  • Full-time, on-campus role.
  • Requires interaction with parents, students, faculty, and external stakeholders daily.

Please apply to the posting or share your resume on

Thanks,

Priyanka Yadav- HR Team

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