Front Office Assistant

1 day ago

Kozhikode, Kerala, India hotel dimora kozhikode Full time ₹ 1,92,000 - ₹ 2,16,000 per year

Job Summary

The Front Office Associate is responsible for providing exceptional guest service at the reception desk. This role ensures smooth check-in/check-out, handles guest queries and complaints, manages reservations, and coordinates with other departments to ensure a pleasant stay for all guests.

Key Responsibilities

  • Welcome guests with a warm and professional attitude.
  • Handle check-in and check-out procedures efficiently.
  • Manage reservations, cancellations, and room allocations.
  • Answer and direct phone calls, emails, and guest inquiries.
  • Maintain updated records of guests, room availability, and billing information.
  • Provide information about hotel facilities, services, and local attractions.
  • Handle guest complaints with courtesy, and escalate to supervisors if needed.
  • Ensure accurate cash handling and maintain shift reports.
  • Coordinate with housekeeping and other departments for smooth operations.
  • Uphold hotel policies, safety, and security standards at all times.

Skills & Qualifications

  • Graduate / Diploma in Hotel Management preferred.
  • Prior experience in front office or customer service is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and multitasking abilities.
  • Knowledge of hotel reservation systems (PMS) is desirable.
  • Proficiency in MS Office and basic computer skills.
  • Pleasant personality, well-groomed, and professional demeanor.

Work Conditions

  • Flexible to work in shifts (morning, evening, night).
  • Standing for extended periods at the reception desk.
  • Interaction with international and domestic guests.

Job Type: Full-time

Pay: ₹16, ₹18,000.00 per month

Work Location: In person

  • Front Office Assistant

    7 days ago

    Kozhikode, Kerala, India infyou Full time ₹ 96,000 - ₹ 18,00,000 per year

    We are hiring candidates for Front Office Assistant role for a major client in Calicut.Experience: 0-1 yrsLocation: Calicut, MananchiraSkills Required:Exceptional Communication SkillsOrganizational SkillsCustomer Service ExcellenceMultitasking AbilityTime ManagementInterested candidates can share their resume to Job Types: Full-time, PermanentPay: ₹8,...

  • Front Office Executive

    2 weeks ago

    Kozhikode, Kerala, India Cindrebay School of Fashion and Interior Design Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Front Office ExecutiveLocation: Cindrebay School of Design, Calicut ( West Hill Chungam, Beach Rd, West Hill, Kozhikode)Timing: 9:00 AM – 6:00 PMWork Days: Sunday workingWeekly Off: Tuesday/Wednesday/ThursdayJob Overview:We are looking for a Front Office Executive to join our leading design school at Westhill Chungam. The ideal candidate should...

  • Front Office Executive

    1 day ago

    Kozhikode, Kerala, India Appletlogic Full time ₹ 8,000 per year

    Job SummaryWe are looking for a professional, energetic, and customer-friendly Front Office Executive to manage our front desk operations. The ideal candidate should have excellent communication skills and a pleasant personality.ResponsibilitiesWelcome and assist visitors in a friendly mannerAnswer phone calls and handle customer inquiriesMaintain visitor...

  • Front Office Executive

    5 days ago

    Kozhikode, Kerala, India DigiAcharya Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Designation: Front Office ExecutiveLocation: TransGlobe Academy, CalicutWe are seeking a dynamic and well-presented Front Office Executive who can manage frontline operations, provide excellent hospitality, and support administrative, accounts, and academic activities within the organization.Key Responsibilities:1.Front Office OperationsGreet and welcome...

  • Front office executive

    2 days ago

    Kozhikode, Kerala, India HOTEL NILAMBARI Full time ₹ 1,20,000 per year

    A four star hotel looking for front office assistant to work in night shifts alsoJob Type: Full-timePay: From ₹10,000.00 per month

  • Front Office Supervisor

    2 days ago

    Kozhikode, Kerala, India hotel dimora kozhikode Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job SummaryThe Front Office Supervisor oversees the daily operations of the front desk to ensure efficient guest service delivery. The role involves supervising associates, managing guest check-ins and check-outs, resolving issues, and maintaining smooth coordination with other departments to enhance guest satisfaction and uphold hotel standards.Key...

  • Front Office Manager

    7 days ago

    Kozhikode, Kerala, India NEXSTAY HOTELS AND RESORTS Full time ₹ 2,40,000 per year

    Key Responsibilities:Oversee the daily operations of the front office, including reception, reservations, and guest services.Ensure a high standard of guest satisfaction and handle guest complaints professionally.Manage and train front office staff, prepare duty rosters, and ensure smooth shift operations.Maintain records, reports, and budgets for the front...

  • Admin cum Front Office

    2 weeks ago

    Kozhikode, Kerala, India Perpex Insights LLP Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Title : Admin cum Front Office ExecutiveCompany : Cardea Healthcare SolutionsLocation : Calicut, KeralaAbout Us :Cardea Healthcare Solutions is a leading healthcare training and medical coding institute in Calicut, with its headquarters in Bangalore. We provide both classroom and online medical coding & billing training, backed by experienced trainers...

  • Front Office Coordinator

    2 weeks ago

    Kozhikode, Kerala, India Designplus Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Company DescriptionDesignPlus Architectural Consultants is a distinguished architectural firm with nearly two decades of experience in crafting innovative and timeless designs. Our portfolio spans diverse sectors, including hospitality, corporate spaces, institutional buildings, shopping malls, luxury villas, and penthouses, demonstrating our versatility and...

  • Front Office Executive

    3 days ago

    Kozhikode, Kerala, India Moveaze Physiotherapy & Rehabilitation Centre Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Moveaze is one of the leading Healthcare company in the field of Rehabilitation with 5 branches across Malabar region with a proven track record of 10 years.Pay: Up to ₹18,000.00 per monthBenefits:Cell phone reimbursementHealth insuranceAn excellent Front Office Executive with growth mindset and responsibility at Moveaze will be enjoying the perks of...