International Voice Process
16 hours ago
Position: International Voice Technical Support
Location: Hyderabad (WFO)
Eligibility:
* Minimum 1 year experience in International Voice Process (Mandatory)
* Undergraduates with relevant experience are eligible
* Excellent English communication skills
* Flexible with rotational shifts
Roles & Responsibilities:
* Handle inbound technical support calls from international customers
* Troubleshoot Wi-Fi, modem, router, and connectivity issues
* Assist with device setup and configuration
* Document call details accurately
* Meet performance metrics (AHT, CSAT, Quality)
Work & Benefits:
* 5 Days working | 2 rotational week-offs
* Two-way cab within 25 km radius
* If not opting for cab: 3,000–4,000 allowance (Men)
* CTC up to 4.8 LPA
* In-hand around 36,000 per month
Interview Process:
HR Versant Operations
Note: Immediate joiners preferredRole & responsibilities
Preferred candidate profile
International Voice Process Mandatory.
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