International Voice Process

16 hours ago


Hyderabad, Telangana, India Axis Services Full time

Position: International Voice Technical Support

Location: Hyderabad (WFO)

Eligibility:

* Minimum 1 year experience in International Voice Process (Mandatory)

* Undergraduates with relevant experience are eligible

* Excellent English communication skills

* Flexible with rotational shifts

Roles & Responsibilities:

* Handle inbound technical support calls from international customers

* Troubleshoot Wi-Fi, modem, router, and connectivity issues

* Assist with device setup and configuration

* Document call details accurately

* Meet performance metrics (AHT, CSAT, Quality)

Work & Benefits:

* 5 Days working | 2 rotational week-offs

* Two-way cab within 25 km radius

* If not opting for cab: 3,000–4,000 allowance (Men)

* CTC up to 4.8 LPA

* In-hand around 36,000 per month

Interview Process:

HR Versant Operations

Note: Immediate joiners preferredRole & responsibilities

Preferred candidate profile

International Voice Process Mandatory.



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