International Voice Process Executive

24 hours ago

Hyderabad, Telangana, India Axis Services Full time

International Customer Support (Voice / Non-Voice/Semi Voice)

Key Responsibilities

  • Handle inbound and outbound interactions through voice, chat, and email.
  • Resolve customer queries, complaints, and technical issues effectively.
  • Ensure excellent customer experience with professional and empathetic communication.
  • Provide accurate information regarding products, services, and policies.
  • Maintain records and update CRM tools as per process guidelines.

Eligibility Criteria

Education: Intermediate / Graduate / Undergraduate (any discipline).

Experience:

  • Freshers with excellent communication skills are welcome.
  • 1 year of international customer support experience preferred (voice/technical support/Non voice).

Skills Required:

Excellent spoken & written English.

Problem-solving and adaptability to rotational shifts.

Strong interpersonal & customer handling skills.

Compensation & Benefits

Salary Range: 3.0 LPA - 5.5 LPA (based on experience & last CTC).

Performance incentives + travel allowances.

Cab facility (1-way/2-way, depending on process).

Shifts: Rotational | 5 days working | 2 rotational offs.

Interview Process

HR Screening

Online Assessment

Operations Round

Join Us If You Are:

A strong communicator with customer-first attitude

Flexible with rotational shifts & work from office

Looking for career growth in international customer support

share your resumes to :

HR Sumadhatri:

Email :

Reference are welcome

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