Senior Manager
7 days ago
The Senior Manager will be primarily responsible for the following:
- Analyze client/external data and present findings to the project team while managing client relationships independently.
- Help clients define their needs and actively look for opportunities to bring in new business.
- Review and suggest solutions for client challenges and assist in drafting proposals.
- Gather data directly from clients and conduct independent research.
- Design surveys, interviews, and other research tools (both qualitative and quantitative).
- Analyze market and client data to generate meaningful insights.
- Handle daily client communications without needing prior review.
- Prepare client reports, presentations, and proposal materials.
- Identify and resolve project issues or conflicts.
- Lead specific project workstreams.
- Guide and mentor junior team members.
- Analyze problems and provide well-reasoned recommendations to the line manager.
- Suggest process improvements with innovative and cost-effective ideas.
- Review and approve certain client deliverables.
- Authorize project-related expenses (but not overall budgets).
- Support the bid manager in developing high-quality proposals for tenders, ensuring timely submissions.
- Build strong relationships with key clients and partners, helping develop strategies for new business.
- Contribute to research, strategy development, and pipeline growth, tracking leads and reporting outcomes.
- Reports to their manager and works closely with project managers and the wider consulting team.
- Collaborates with a designated project manager on each client assignment.
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Senior Program Manager
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