Customer Service Executive
1 week ago
Role & responsibilities
- Handle customer queries, requests, and complaints over phone calls and other support channels.
- Manage customer retention and satisfaction through timely and effective resolution of concerns.
- Ensure prompt management and closure of all customer enquiries within defined timelines.
- Coordinate regularly with branch operations teams and branch managers to ensure issue resolution.
- Maintain a high level of professionalism, empathy, and ownership in all customer interactions.
Preferred candidate profile
- Graduate or above in any discipline.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work under tight timelines and manage multiple tasks effectively.
- High attention to detail and accuracy.
- Prior experience handling customer queries via telephone, chat, or email.
- Strong decision-making and conflict management skills.
- Computer literacy and familiarity with CRM or customer support systems.
- A customer-centric mindset with a passion for service excellence.
-
Customer Service Executive
3 days ago
Vikhroli, Mumbai, Maharashtra, India Capita Full time**Hiring for Customer Service Executives (Blended Process - Telecom)** **Location - Capita India Vikhroli, Bus Depot, Godrej & Boyce, Gate No 2, Plant, 6, Lal Bahadur Shastri Marg, opposite Vikhroli, Vikhroli West, Mumbai, Maharashtra 400079** **Qualification - Any Graduates or Undergraduate with minimum 6 months of International BPO experience.** **HSC...
-
Executive - Customer Services
20 hours ago
India - Mumbai - Vikhroli West Capita Full time ₹ 20,00,000 - ₹ 50,00,000 per yearUndertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.Job title:Executive - Customer ServicesJob Description:Deliver timely and efficient support according to customer requirements and SLAResponsible for the care, accuracy, confidentiality, security and maintenance of informationAdhere to all...
-
Customer Service Executive
1 week ago
Vikhroli, Mumbai, Maharashtra, India GM Infotech Full time**Position**: Customer Service Representative **Location**: Vikhroli, Mumbai, India **Job Summary**: **Key Responsibilities**: - Resolve customer queries and issues efficiently and professionally. - Ensure prompt and accurate communication with clients to maintain high satisfaction levels. - Document and track customer interactions and feedback to ensure...
-
Customer Services Functional Role 2
3 days ago
Vikhroli, India Growel Softech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearGrade C1 Role: Customer Services Functional Role 2 (CRM / ONT / WSH / BOM / WIP)C1IN-3-PMO 10 to 12 years of total experience in Implementation, configurations and support to Oracle Manufacturing Service Contract/IB/Tele Sales/Depo Repair/Field Service/ONT/WSH/BOM/WIP modules.This role is responsible for design, document, configure, test, demonstrate and...
-
Area Service Executive
5 days ago
Vikhroli, Mumbai, Maharashtra, India Atomberg Technologies Full timeAs an **Area Service Executive**at Atomberg Technologies, you’ll play a key role in delivering exceptional post-sales service in your assigned territory. You will manage a network of Authorized Service Providers (ASPs) and Channel Partners to ensure timely complaint resolution, partner training, and smooth product servicing. A core KPI will be resolving...
-
Us Customer Service
2 weeks ago
Vikhroli, Mumbai, Maharashtra, India Onesource Atreus Full timeNew requirement for Accenture *Hiring for Level - Level - 13*(graduate Fresher) *Zenia US customer service voice process* Location : Vikhroli Work from Office Graduate fresher only with excellent communication *salary level 13: 16,000-17,000net Joining bonus*: 50,000 post completion of 3 months* Hiring Male/Females both* 5 days working, Any 2 off US...
-
Barista/customer Service
1 week ago
Vikhroli, Mumbai, Maharashtra, India Bombay Island Coffee Company Full timeJob Description: Experience in coffee making is required. **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹20,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Vikhroli, Mumbai, Maharashtra: Reliably commute or planning to relocate...
-
Vikhroli, India Growel Softech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year- Grade B2 RoleCustomer Services Functional Role 3B2IN-3-Junior Business Analyst 10 to 12 years of total experience in Implementation, configurations and support to Oracle Manufacturing Service Contract/IB/Tele Sales/Depo Repair/Field Service modules. This role is responsible for design, document, configure, test, demonstrate and train the end users in the...
-
Customer Service Associate
7 days ago
Vikhroli, Mumbai, Maharashtra, India RDS Staffing Services Full time**_GREAT OPPORTUNITY FOR FRESHERS AND EXPERIENCED BOTH WHO WANT TO MAKE CAREER INTO BPO SECTOR !!_** We are hiring for international process, customer service, retention, collection. - Location: Vikhroli ,Thane, Airoli, Malad, - Salary: 16k - 25k inhand. - HSC \ GRADUATE anyone can apply. - freshers and experienced both are welcome. **Job Types**:...
-
Customer Support Executive
6 days ago
Vikhroli, Mumbai, Maharashtra, India Wildship Enterprises Private Limited Full time ₹ 10,00,000 - ₹ 15,00,000 per yearCompany : Wildship Enterprises Private LimitedLocation: Mumbai-VikhroliJoin the Svastika Team at Wildship EnterprisesAt Wildship Enterprises, the parent company of Svastika—a brand that seamlessly blends aesthetics with cultural and spiritual essence—we are looking for a Customer Support Executive who can be the voice of our brand and deliver outstanding...