Customer Service Executive

2 weeks ago

Vikhroli, India Vastu Housing Finance Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role & responsibilities

  • Handle customer queries, requests, and complaints over phone calls and other support channels.
  • Manage customer retention and satisfaction through timely and effective resolution of concerns.
  • Ensure prompt management and closure of all customer enquiries within defined timelines.
  • Coordinate regularly with branch operations teams and branch managers to ensure issue resolution.
  • Maintain a high level of professionalism, empathy, and ownership in all customer interactions.

Preferred candidate profile

  • Graduate or above in any discipline.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work under tight timelines and manage multiple tasks effectively.
  • High attention to detail and accuracy.
  • Prior experience handling customer queries via telephone, chat, or email.
  • Strong decision-making and conflict management skills.
  • Computer literacy and familiarity with CRM or customer support systems.
  • A customer-centric mindset with a passion for service excellence.

  • Customer Service Executive

    2 days ago

    Vikhroli, Mumbai, Maharashtra, India SCREENALL WINDOW FASHION LLP Full time

    _Role:_ - To coordinate between customer and internal company functionaries - Resolve customer issues and complaints effectively and efficiently - Handle customer complaints and escalate complex issues to the appropriate channels for resolution, following up to ensure satisfactory outcomes - Informs and/or updates the executives, peers, and subordinates on...

  • Customer Service Executive

    2 days ago

    Vikhroli, Mumbai, Maharashtra, India Resource Capital Full time

    Hiring Executive - Customer Service for an IT Company. **Responsibilities** Handle the customer requests and complaints. Provide appropriate solutions and alternatives within TAT. Follow up to ensure resolution. Follow procedures, guidelines and policies. **Qualifications** Graduates with 6 months to 1 year experience. Good Communication...

  • Customer Service Executive

    1 week ago

    Vikhroli, Mumbai, Maharashtra, India Capita Full time

    **Hiring for Customer Service Executives (Blended Process - Telecom)** **Location - Capita India Vikhroli, Bus Depot, Godrej & Boyce, Gate No 2, Plant, 6, Lal Bahadur Shastri Marg, opposite Vikhroli, Vikhroli West, Mumbai, Maharashtra 400079** **Qualification - Any Graduates or Undergraduate with minimum 6 months of International BPO experience.** **HSC...

  • Customer Services Functional Role 2

    3 days ago

    Vikhroli, India Growel Softech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Grade C1 Role: Customer Services Functional Role 2 (CRM / ONT / WSH / BOM / WIP)C1IN-3-PMO 10 to 12 years of total experience in Implementation, configurations and support to Oracle Manufacturing Service Contract/IB/Tele Sales/Depo Repair/Field Service/ONT/WSH/BOM/WIP modules.This role is responsible for design, document, configure, test, demonstrate and...

  • Customer Service Executive

    2 days ago

    Vikhroli, Mumbai, Maharashtra, India Headway Consultant Full time

    **Job Title**:Executive - Support **Reporting to**: Team Leader **Division/Department**: Support **Location**: Vikhroli, Mumbai **Experience**: Fresher or min 6 months **Education**:Graduate **Language**: English / Hindi **Job Responsibilities: - ** 1. Handles the customer requests and complaints. 2. Provide appropriate solutions and alternatives...

  • Customer Service Executive

    6 days ago

    Vikhroli, Mumbai, Maharashtra, India Smart Employment Services Full time

    **Hirings for Customer Service Voice Process -International Voice Process** **Process - US Process - Upto 50k (Depending on last drawn )+ 50k Joining Bonus** **Process - UK Process - Upto 50k (Depending on last Drawn)** **Location - Vikhroli - Mumbai** **Experience - Need Minimum 1 Year of Experience in INTERNATIONAL Voice Process on papers...

  • Customer Service

    2 days ago

    Vikhroli, Mumbai, Maharashtra, India Bigbang HR Advisors Full time

    JD for Customer service - Quality analyst - Dealing with clients/customer to understand the queries and resolving the same. - Ability to speak in English and Hindi.Handle all product related queries.Explain all product features - Investigate customer complaints and product issues Requirements and skills - Excellent communication skills, both written and...

  • Customer Service Executive Fresher

    2 days ago

    Vikhroli, Mumbai, Maharashtra, India Bigbang HR Advisors Full time

    JD for Customer service - Quality analyst - Dealing with clients/customer to understand the queries and resolving the same. - Ability to speak in English and Hindi.Handle all product related queries.Explain all product features - Investigate customer complaints and product issues Requirements and skills - Excellent communication skills, both written and...

  • Client Servicing Executive

    4 days ago

    Vikhroli, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Client Servicing Executive.** **Qualification**: Graduation **Experience**: 1-2 years **Location**: Vikhroli - Client relations: Manage client relations and services - Presentation creation: Create and deliver presentations - Customer service: Provide excellent customer service - Account management:...

  • Customer Care Executive

    2 weeks ago

    Vikhroli, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    Profile - customer Support Blended Process Graduate freshers or HSC+ 6 month experience in International Location - Ghansoli Salary - 17K 5 days Roatational shift, 2rotataional off Immediate joiners Graduate freshers preferred Pay: Up to ₹17,000.00 per month Schedule: - Night shift - Rotational shift **Education**: - Bachelor's...