Field Sales Service Executive

1 week ago


Vikhroli Mumbai Maharashtra, India Wishtel Pvt Ltd Full time

**Field Sales cum Service Executive**
Location: Mumbai (Office-based role)
Department: Field Service & Customer Support
Employment Type: Full Time
Gender Preference: Male
Annual CTC: ₹1,80,000

Role Overview:
The Field Sales cum Service Executive will primarily operate from the company office, handling technical support requests, coordinating with customers, and resolving product-related issues for IRA tablets, POS systems, and biometric devices.

**Responsibilities**:
Address customer queries and complaints

Guide customers through troubleshooting steps for device-related issues.

Coordinate with internal hardware/software teams for advanced resolutions.

Record and maintain support logs, service requests, and issue history.

Occasionally support field visits if required for escalated cases.

Qualifications:
ITI/Diploma/BE (Electronics/Computer) or any other related field

0-2 years of experience in technical support or service coordination

Strong communication and problem-solving skills

Familiarity with tablets, POS devices, or biometric systems is a plus

Pay: From ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Language**:

- English (required)

Work Location: In person



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