Field Sales Service Executive
1 week ago
**Field Sales cum Service Executive**
Location: Mumbai (Office-based role)
Department: Field Service & Customer Support
Employment Type: Full Time
Gender Preference: Male
Annual CTC: ₹1,80,000
Role Overview:
The Field Sales cum Service Executive will primarily operate from the company office, handling technical support requests, coordinating with customers, and resolving product-related issues for IRA tablets, POS systems, and biometric devices.
**Responsibilities**:
Address customer queries and complaints
Guide customers through troubleshooting steps for device-related issues.
Coordinate with internal hardware/software teams for advanced resolutions.
Record and maintain support logs, service requests, and issue history.
Occasionally support field visits if required for escalated cases.
Qualifications:
ITI/Diploma/BE (Electronics/Computer) or any other related field
0-2 years of experience in technical support or service coordination
Strong communication and problem-solving skills
Familiarity with tablets, POS devices, or biometric systems is a plus
Pay: From ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Language**:
- English (required)
Work Location: In person
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